Communication & Feedback
The act of transferring information from one place, person, or group to another
What is communication?
According to our expectations, you should always bring your own [BLANK]
What is gum?
Model that explains why behaviors happen
What is the ABC Model?
Written description of the safest, most efficient way to perform a task
What is Standard Work?
Triggered by TM putting themselves or others at risk
What is Stop Work Authority?
The umbrella term that can be applied to both training and developing
What is feedback?
Target's Values
What are Inclusivity, Connection, and Drive?
Guides or directs behavior
What is an activator?
Where documentation for a process can be found that contains written and visual instructions for training, completing, and auditing a process
What is a Standard Work Bundle?
PIT operators who are at the highest risk for injury
Who are those that are new to operating PIT?
In order to remain a non-toxic team, [BLANK] will not be tolerated
What are drama, rumors, and gossip?
You will not be [BLANK] unless you give us a reason to [BLANK]
What is micromanage?
Motivates future behavior - reward or punishment
What are consequences?
Four-step training technique
What is JI?
Portion of the PIT Playbook where most time should be spent
What is Learn to Drive - Advanced?
The model used to give positive or constructive feedback
What is SBI?
Gio's biggest pet peeve
What is smacking while you eat?
Site level incident trends are shown here
What is Glass Wall?
Location of all published Standard Work Bundles
What is Knowledge Vault?
The soonest a TM could take their second practical attempt if they fail their first attempt
What is the next day AND shift?
The ability to find and use available resources to solve problems and achieve goals
What is resourcefulness?
Target's Purpose
What is to help families discover the joy of everyday life?
Framework of connected routines, processes, and tools that support teams in achieving Target's purpose and priorities while promoting a culture of continuous improvement
What is The Management System?
Training tool that ensures trainers deliver a consistent experience for each and every learner
What is a Job Breakdown?
Categories to determine if something is an incident or near miss
What are injury, collision, and/or property damage?