Culture
We are known at the _______ place in town?
Friendliest
What menu items can we smother?
Everything
Immediately
What does H mean and what are the characteristics?
Howdy- Fun, Friendly, Energetic
86
What is our Mission Statement
Legendary Food, Legendary Service
What entrée comes with Creole Mustard?
Catfish
How long can a guest be on hold?
30 seconds
What does E mean and what are the characteristics?
Engage- Knowledgeable, Passionate, Care & Concern
What word or phrase should be used while walking in or out if the kitchen?
Corner, Corner-in/Corner-out
What are our Core Values?
Passion, Partnership, Integrity, and Fun all with Purpose
What entrees do we have that technically come with 3 sides?
Grilled Shrimp Dinner & Filet Medallions
How do you properly package a CFS entrée with cream gravy, a side of rice and a side of corn?
CFS and side of cream gravy in one large to-go box and the rice and corn in a separate large box
What does A mean what are the characteristics?
Arrive- Proud, Present Attentive
What is the name of our mascot the armadillo?
Andy
List The Story
Hand Cut Steaks, Made-From-Scratch Sides & Dressings, Fall-Off-The-Bone Ribs, Legendary Margaritas, Fresh-Baked Bread, Ice-Cold Beer
What veggies come on the Steak Kabob?
mushroom caps, sauteed onions, red and green peppers, tomatoes
How do you pass a shop as a packager?
Hot v. Cold, perfect boxes, no stacked food
What does R mean and what are the characteristics?
Respond- Kind, Courteous, Respectful
What regular orders a 6oz Sirloin well, baker butter only, a salad w/ Italian and a Hamburger well, baked potato with sour cream
Ray Chavez
What are our Operational Goals?
MIW, LAD, FTG, Taste & Temp, Alley Rallies, Training
Describe our Filet Salad
6oz Sliced Filet, salad greens, Italian dressing, blue cheese dressings, blue cheese crumbles, diced red onions, tomatoes, croutons, & bacon bits
How do you pass a shop on the phones position? 4 answers
Greet, Upsell, Pickup time, genuine farewell
What does T mean and what are the characteristics?
Thank You- Gueniune, Memorable, Grateful
What is the name of the regular that always orders two Salmon dinners no seasoning, Mini-cheese burgers no bev, and does not need plasticware
Pete Phillips