Sprinkling
How many rows of oil do you do when you are juicing a sandwich?
3
How many chops in total do you do for a hot sub?
16 in total
When Wrapping a Sub, you want to do what hand shape when you are cutting a sandwich?
How many times do you press Extra Meat when doing double meat?
2
What is the question you ask a customer when you are seeing if they want a sandwich mikes way?
Did you want that Mike’s Way?
When doing lettuce, how thick should the layer be?
1 Inch
What meat do you salt after flipping?
What Color Knife do you use when you are cutting into a Gluten Free Sandwich?
Blue
When an order is here but not ready, where do we put the bag?
On top Shelf
What is the term that describes conversations with a customer?
Banter
Down the Left and Up the Right
How many TOTAL ounces does the onions and peppers equal when doing a hot sub?
2oz total. 1.25 OZ of Onions and .75oz of Peppers.
What task does this person have in regards to the lobby?
Lobby CHecks
When on register, what is the most important thing to do at the end of a transaction?
To genuinely thank the customer.
What should you do when a customer doesn't know when they don't know what Mikes way is?
Walk them through it, Point at ingredients. Not the poster.
What Sandwiches do you put 2 rows of salt?
The 6 and 9
Where do the Green Peppers go when making a 64, the Portabella Mushroom Swiss Sandwich?
Under the Onions.
When Product gets low, what should you do to assist the sprinkler?
Restock the Line.
How many Stickers do you put on a Large Bag?
3
How do you ask a customer if they want extras on their sandwiches?
“How is this looking for you?”
When do you not put the exact number of tomatoes on a sandwich? (3 for a regular, 5 for a giant, ect.)
When there is no end to end coverage. Adding another tomato to make sure that there is a tomato in every bite.
When closing, what do you take down from the grill area EVERY NIGHT?
The Grill Vents.
What happens to Austyn when there is no music playing in the back off house?
Lets the thoughts tell him he’s pretty.
How do you ask someone if they are a shores points member?
Are you a shores Point Member?
When bantering with a customer, what do you want to do instead of apologizing for a mistake.
Thank them for catching it. Make it fun