TOM Definitions & Trends
TOM Framework & Approach
I feel lucky!
100

WHAT IS A TARGET OPERATING MODEL?

DEFINES HOW AN ORGANISATION, AND ITS VARIOUS PARTS, SHOULD BE ORGANISED AND INTERACT

100

A TOM DESIGN SHOULD ORBIT AROUND…

THE ORGANISATION'S VISION & STRATEGY

100

WHAT IS CREATED TO SUMMARISE EVERYTHING THE ORGANISATION / FUNCTION / TEAM DOES OR CAN DO?

CAPABILITY MAP

200

MANY ORGANISATIONS ARE SHIFTING FROM ALIGNMENT AROUND VERTICAL FUNCTIONS TO ALIGNMENT AROUND…

PRODUCTS & SERVICES

200

WE DEFINE THEM AT THE START OF A PROJECT TO GUIDE A TOM DESIGN

DESIGN PRINCIPLES

200

WHAT HELPS TO CREATE UNITY, REMOVES AMBIGUITY AND MOTIVATES A TEAM TOWARDS THE SAME GOAL

VISION

300

ORGANISATIONS ARE TYPICALLY SEEING THE NEED TO BETTER INTEGRATE...

BUSINESS & DIGITAL

300

NAME ONE GOVERNANCE PRINCIPLE WITHIN SERVICE TOMS

E.G. LIGHTWEIGHT CONTROLS, CLEAR GUARDRAILS, DECISIONS AT LOWEST LEVEL POSSIBLE, PRIORITISATION & FUNDING DRIVEN BY OUTCOMES

300

THIS EXCERCISE BRINGS THE DESIGN TO LIFE AND ALLOWS TO IMPROVE IT

SCENARIO TESTING

400

WHAT DOES PLM STAND FOR AND WHAT DOES IT MEAN?

PRODUCT LIFECYCLE MANAGEMENT (PLM) IS A STRATEGIC AND CROSS-FUNCTIONAL DISCIPLINE THAT MANAGES THE ENTIRE LIFECYCLE OF A PRODUCT

400

WHAT TYPICALLY MAKES UP 'HIGH-LEVEL' DESIGN OF A TOM?

CAPABILITIES, STRUCTURE AND GOVERNANCE

400

NAME ONE CRITICAL CONTEXT THAT SHOULD BE CONSIDERED WHEN A TOM IS DESIGNED

CULTURE, CHANGE LANDSCAPE, GROWTH, RESILIENCE & SUSTAINABILITY