Tonal Installation
Tonal Troubleshooting
Tonal Membership
Tonal Relocation
Tonal Warranty
100

Tonal's outlet requirements

What is a standard 120V, grounded 3-prong outle

100

First basic troubleshooting step for any trainer issue

What is a power cycle

100

Tonal membership commitment

What is 12 months or one year

100

Moving Tonal more than 50 miles

What is a long distance relocation

100

Coverage of Trainer, including touch screen

2 years coverage for parts, shipping of those parts, and labor

200
Tonal's ceiling height requirements

What is 7 feet 10 inches

200

Controls Tonal arm angle and arm rotation

What is a canoe

200

Maximum Tonal membership pause without further approval

What is three months 

200

Moving Tonal from one wall to another in your home

What is a same home wall to wall Relocation

200

Coverage of Smart Accessories

1 year coverage

300

Tonal's supported stud placement

What is between 16 to 24 inches from the center

300

Controls the Tonal's arm height position (up and down)

What is a Plunger

300

Tonal membership pricing

What is $59.95 plus tax

300
Moving Tonal less than 50 miles

What is a Local Relocation

300

Coverage on Replacement parts and Replacement product

Remainder of the original warranty period, or 45 days, whichever is longer

400

Necessary for stud placement 17 to 24 inches

What is a Wide Mount Bracket

400

Troubleshooting step for Cable Clicking Noise

What is a Cable Walk Out

400

User interface available with cancelled membership

What is Basic Free Lift Mode

400

Tonal is already uninstalled and in the new location

What is Reinstallation Only

400

Replacement cost when warranty has ended

What is $795

500

A stud build out is...

What is a set of two (2) inch x four (4) inch studs bolted to the floor and ceiling

500

Expected movement for the Tonal arms

What is 3 inches both left and right

500

Ways of unpausing Tonal membership

What is calling Tonal or unpausing on your Tonal device

500

Additional charge for Wide Mount Bracket

What is $50 

500

Repair cost when warranty coverage has ended

What is $395