Transactions
What is Transaction code 926?
What is, No Float?
In Q2 What is it called to view a customers online.
What is, CSR Assist?
What are the Default Limits for Mobile Deposit?
What is, $5,000 Daily and $15,000 Monthly
If a customer sets travel limits on their card do they need to communicate this with the bank?
What is, No?
Customers can place their own travel notice in the app and this alerts the appropriate departments of the travel.
What is Regulation E?
What is, The regulation that protect consumers against fraudulent and unauthorized Electronic funds transfers?
Sally comes in to deposit some checks into her individual account. Three for her and her husbands Payroll check signed by him. Is this acceptable?
What is, No?
This is Sally's individual account and can not deposit checks paid to someone else.
Can People transfer to and from a Certificate online?
What is, They can not?
What are the External Transfer Limits
What is, $5,000 Daily and $20,000 Monthly?
If a customer Losses their debit card and shuts if off from Card Management do they need to communicate this with the bank?
What is, No?
Once a customer Blocks their card and email will be sent to CRC and outreach will take place.
What is the purpose of FDIC?
What is, To Protect consumers against loss of insured funds if an insured bank fails?
What two forms are needed for a foreign check?
What is, Foreign Item form and Collection Receipt?
What are the two methods for a customer to receive a temporary password?
What is, Text or Email?
What are the Limits for Zelle?
What is, $2,500 Daily, $5,000 Weekly, and $20,000 Monthly?
Can customers raise their card limit above what the bank sets for this card?
What is, No?
While customers can adjust the limits on the cards on their accounts, They can not supersede limits set by the bank.
What is Regulation CC?
What is, The regulation that require banking institutions to disclose their funds availability as well as ensure deposited transactions are available according to the specified time schedule?
When Redeeming a bond what four pieces of information are needed?
What is, Series, Face amount, Year, and Month?
When Switching an account to a trust what should be completed for online banking?
What is, Log a service event for Digital letting them know what accounts are on the trust so they can re-add them to their online account?
When switching accounts to a trust they will fall off the online banking app and need to be corrected.
What are the Time cut off for Domestic and International wires?
What is, 4:30 PM for domestic and 2:00 PM for International?
What Cards can me untilized in the card manager?
What is, Personal Debit Card, Business, Debit Card, and HSA Card?
What is Regulation O?
What is, The regulation that ensures insides are not given preferential treatment and protect insiders against abuse?
John brings in a $15,000 Check. You inform him there will be a large hold on the check. How much is held and how long?
What is, $225 Available next day, $5,525 in two business days, and $9700.00 in 5 business days.
Can a customer Link their personal account with their business online account?
What is, Yes?
As long as the Primary owners are the same and you have approval from a BBDM or BSM.
What are the Max Limits for Cash Advance for a customer and Non-Customer?(Min and Max)
What is, $3,000 Daily for non-Customers $5,000 Daily For Customers with a minimum of $50?
Customers can now place their own cards in a warm card status as well as remove the. What step should we take if we are placing the status?
What is, contact digital to disable the card after we place the status?
When should you enact a CTR and a SAR?
What is, CTR is a transaction of $10,000.01, And a SAR should be completed when there is suspicion of a customers transactions or transaction on behalf of another?