Mop It Like It’s Hot (Product Knowledge)
What’s the difference between a traditional wet mop and a microfiber mop?
Microfiber mops trap and lift dirt using static charge, while traditional mops just push water and soil around.
What type of mop is ideal for tile and grout floors?
A string or loop-end mop that can reach into grooves.
What is the purpose of the dual-chamber system in a bucket?
It separates clean and dirty water to prevent re-contaminating the floor.
What’s one reason floors still look dirty after mopping?
Using dirty water or an old mop.
Give one benefit statement you’d use to sell a Pulse Mop.
“You’ll cut time and chemical waste by up to 30% while improving floor appearance.”
What’s the main benefit of using a microfiber mop head?
It cleans better and dries faster than cotton.
Why should foodservice accounts use color-coded mop heads?
To prevent cross-contamination between food prep, restrooms, and front-of-house areas.
Which side of a dual-chamber bucket is used for clean solution?
The side under the wringer is typically the clean-solution chamber.
What’s the main reason mops develop odor over time?
Bacteria growth from being left damp or improperly laundered.
How would you overcome a customer saying, “I already have mops”?
Ask what system they’re using, then compare cost, labor, and hygiene differences.
What’s one reason customers like the Pulse Mop?
No bucket needed just fill and go.
What surfaces should loop-end mops not be used on?
Rough or abrasive surfaces like unfinished concrete that can fray fibers.
What happens if you don’t wring out your mop enough?
Floors take longer to dry.
Why should customers avoid bleach when laundering microfiber?
Bleach damages the fibers and reduces absorbency.
What question could you ask to uncover a pain point about their current mop process?
“How often do your floors still look dirty after mopping?” or “What’s your process for keeping solution clean?”
What’s the primary benefit of the Pulse Mop compared to a regular mop system?
It dispenses cleaning solution directly from the handle, eliminating the need for a bucket.
Why should you rinse the mop after each use?
To prevent odor and bacteria buildup.
What’s the key benefit of the Pulse Mop system?
It sprays solution right from the handle.
How does improper mop storage impact cleaning results?
Leaving mops wet or balled up leads to mildew, odor, and poor cleaning performance.
What question helps you learn more about their current setup?
“How often do you have to change your mop water?”
How often should mop heads be replaced to maintain best cleaning results?
Every few months or when they start to show wear.
What temperature of water should microfiber be laundered in to maintain integrity?
Warm water typically 140°F or below to preserve fiber structure.
What component of the Pulse Mop controls chemical dispensing?
The trigger and internal refillable reservoir inside the handle.
What happens to microfiber performance after more than 500 washes?
Fibers lose their split ends, reducing dirt pickup and absorbency.
Pitch the entire mop system in 30 seconds or less.
“Our Pulse Mop system saves time, eliminates buckets, reduces chemical waste, and gives you cleaner floors in fewer steps. It’s efficiency, hygiene, and performance all in one system.”