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Process Description
Gathering Data
Analysis
Monitoring Progress
Organizing Information
100
A pictorial depiction of how a process work
What is a flow chart or process mapping?
100
Informal or formal questions about how something is going
What is a survey?
100
A chart comprising of both a bar and line graph
What is a Pareto chart?
100
A line graph over time
What is a run chart or a control chart?
100
Used to organize large ideas into groups
What is an affinity diagram?
200
Also known as the "fishbone" diagram
What is the cause-and-effect diagram?
200
Comparing data gathering from current practice with a standard
What is benchmarking?
200
Values are plotted against the two axes
What is a scatter plot?
200
Used to identify upward or downward trend over time
What is a run chart?
200
Used to organize ideas after a brainstorming session
What is an affinity diagram?
300
A visual plotting of how often something occurs
What is frequency plot?
300
Used to describe cause relationship or trends or patterns
What is a regression analysis?
300
This type of chart includes an upper and lower limit
What is a control chart?
300
A decision-making tool with "pros" and "cons" on each side of the idea
What is the force field analysis?
400
Used to predict and prevent
What is an FMEA?
400
A visual depiction of what "drives" the aim
What is a driver diagram?
500
Used to identify the cause after a major event occurred
What is the RCA?
500
This includes "primary" and "secondary"
What is the driver digram?