You don't need to take any further action at this time. Please allow days for us to complete our review.
Please wait x days
100
What button will you choose if you need record user's explanation after call.
Log Phoen Call
100
Please provide invoice
Further steps->Provide more docus->Invoice
100
In attack, where can you find out currently case status?
Status bar , view details
200
What will you choose when you decide to grant appeal?
None. System will send notification email automatically
200
Which button will you use to put user's KANA email in attack case?
Log email
200
Please contact us after you these steps
Further Steps->Contact Us
200
When system will automatically send email to user in attack?
Grant appeal & Deny appeal
300
In order to generate an email, what will you select when you find all documents are unclear?
Further Steps
300
When a limitation will be changed to Auto-Deny status
No response after waiting for resposne 90 days / RAI 10 days
300
Pre-selling/Drop-shipping warnning
Further steps-> Drop pre-selling ship
300
Describe the 4 steps of attach fax
1. Find the Fax in attack
2. Attach the fax to account
3. Lable docus to make it disappeared from fax Q
4. Attach the fax to case
400
What will you choose when some of documents valid but some are invalid?
Accept & Further Steps
400
Please list the steps of denying a limitation case
Step. 1 Transit attack case to deny
Step. 2 Check/Edit access changes to make sure receiving money feature is blocked
Step. 3 Edit lifting requirments to disallow appeal
400
Your POA is not clear
Further Steps->POA->Deny-Not Clear
400
Ho to check PDF docus?
Comunications View->Doble click the docus->PDF View->Next
500
What will you choose when received documents are not enough and user also need to wait for buyer confirmation?
Futher Steps
500
Please list all attack status and expl in what situation the case will show that staus
Waiting for response
Review
Auto-Deny
RAI
Waiting for internal Info
Deny
Grant
500
How to generate a buyer confirmation?
Change Action to " Buyer confirmation letter"
500
The steps of setting "Waiting for internal info" are
1. Transit case to "Waiting for internal Info"
2. Slect the days and left memo (days +reason+ Other review note)
3. Log and send email to infom user to wait
4. Finish the esclation if needed