Dashboards
Relationship 360/Customer 360
Timeline
100

You must view this window to review reports.

What is Dashboards?

100

To view a Relationship for a customer, first you must go through this feature:

Customer 360 (C360)?

100

This feature allows you to alert someone they are mentioned in a Timeline entry.

What is @mention?

200

There are three types of Report widgets; One that shows a number, one that shows the full report and one that shows ____.

What are graphs?

200

These features allow you to prep for meetings

What are the Customer 360/Relationship 360?


200

Within this feature you have these options: Share via Email, Edit, and Delete.

What are three dots?

300

In order to be more specific and granular in your reports for the overall Dashboard, you must use this feature.

What are Global Filters

300

This Relationship Section option allows you to see, at a quick glance, general information about the customer.

What is General Attributes?

300

You must always add this in order to document every important interaction with a customer.

What is a Timeline Entry?