Task or AOR
Floor plans/pre-shift/PIE
What is a Task?
Who is responsible for coaching and bring FUN to each shift?
Who is 'EVERYONE'?
Metric that BH have full control over.
What is FUN?
MOD verifies PIE/Pre (AM/PM), Counts Drawers, Walks Venue, Unlocks Doors, Sends out Daily ITP.
What is Opening MOD Responsibilities?
Shows a table has been greeted
What is a Coaster?
Department Cleanliness and Organization
What is a Task?
During a bay tour, a BH/PM should be handing this to a player?
What is the 'Sure Thing Club'?
We can prevent or trouble shoot through table touching.
What is 'Players with Issues'?
When AM and PM come together to talk about the day- wins, opportunities, etc.
What is a Green Meeting?
BH rings it in on time, the kitchen executes and a FR delivers .
What is FOOD Speed?
Club Inventory and Repair
What is an AOR?
Polo, Black Pants, TG issued Jacket and Name Tag
What is 'Proper Uniform Standards'?
Things that we can do to help the community
What is Volunteer?
Must be completed by 10a
What is 'Making sure all BAYS are set-up'?
Tool that can assist a BH in speed for delivering drinks
What is a 'tray'?
Attend BEO Meetings, EA schedules, BH SOS Exectution?
What is an AOR?
BH should be completing Bay Tours effectively and efficiently if they follow the proper training?
What is 'F5/L5'?
Monitoring COGS, Expenses and Labor increase profit.
What is 'Controllable EBITDAR'?
SALARIED Manager to walk stations/teeline, Properly lock the hub, the admin office and the building. Salaried managers NOT to leave until at least 30 min after closing, once EVERYTHING is done.
What is 'Proper Closing Procedures'?
These items should be on the table prior to players arrival.
Red Shirt Engagement
What is a Task?
A Hard Hat icon appears in the bottom left when this needs to be done.
What is a 'Safety Tour'?
If we are consistent- we can ensure that BH are engaging with their bays.
What is a 'Table Touch'?
Completing one a day will help ensure a green flag.
What is Steritech?
What is 65%+?