Lesson 1: Work Place Memorandum
Lesson 2: Parts and Format
Lesson 3: Writing Effective Memo
10

It is normally used for communicating policies, procedures, or related official business within an organization.

MEMORANDUM

10

The four heading segment of a memo.

TO, FROM, DATE, SUBJECT

10

The four-step approach in composing a memo.

PLAN, DRAFT, REVISE, EDIT

20

A memo that is sent via- email.


E- MEMO OR ELECTRONIC MEMO

20

This is a brief statement telling what the memo is about.

SUBJECT

20

The writer's attitude towards the reader.

TONE

30
What is the main purpose of the memorandum?

TO INFORM

30

Be selective if you use a template to create your memo. Select one that looks p_ _ _ _ _ _ _ _ _ _l and is easy to read.

PROFESSIONAL

30

When preparing a memo, always consider the needs of your __________.

AUDIENCE/ READER

40

This is informal communication within an organization that often characterized by rumor, gossip, and innuendo.


GRAPEVINE

40

ABC format stands for

ABSTRACT, BODY,  CLOSING

40

An effective memo should avoid personal bias, preference, or display of interest.

OBJECTIVITY

50
A type of memo that provides necessary information for the reader to identify the instructions. The action is expected to be taken.

INSTRUCTIONAL MEMO

50

This is the background information of your memo. The main topic, purpose, problem, and specific task announce here. 

INTRODUCTION/ OPENING SEGMENT

50

Give the five tips for an effective business memo.

1. Audience Orientation

2. Professional Tone

3. Subject Emphasis

4. Direct Format

5. Objectivity