TEAM
The newest team member of GVA team.
Who is Gianna or Sheree?
The last client to pause the services.
Who is Steven Hall? (Nov. 2)
The application TopVA uses to send newsletters.
What is Mailchimp?
The type of call after clients sign up.
What is an onboarding call?
The email address for applicant management.
What is hello@topva.co?
Number of graphic artists and video editors, excluding Che.
What is 6? (Anton, Christine, Mico, Robin, Jay, Ten)
The client who has the most number of sub clients.
Who is Stephanie Huffman (ECS) - 8 subclients?
The only application that TopVA uses with a non-TopVA login.
What is Canva?
The main prerequisite of a Content Strategy task delegation.
What is a Social Media Audit?
The type of tracking used in Clockify.
What is time-in-motion tracking?
The number of birthday celebrants for October.
What is 6? (Nicole, Ivy, JM, Elliza, Alexa, Che)
The rebranded name of Faith Figures The Collective.
What is The Collective Business Support?
The application used by the Tech Team to receive task delegations.
What is Jotform?
The two types of leads in outreach tasks.
What are cold and warm leads?
The process of reviewing and checking of entries tracked by the team.
What is an audit?
The number of contractors in TopVA, including AR.
What is 35?
The client who has been with TopVA the longest.
Who is Dr. Ipek Brooks?
The website platform that hosts the TopVA website.
What is Wix?
The sister company of TopVA focused on ads management.
What is Growth Boat?
The first question on the leave form.
What is the "Name of the contractor filing for leave"?
The true name of Nico (copywriter).
Who is Juan Luis?
The client with the highest billables every month.
Who is Dr. Ipek Brooks? (2 x FT VAs)
A Slack feature where you can keep track of tasks in a board view.
What si Slack List?
The area in a website below the header with logo and menu.
What is the Hero Section?
One KPI under the Performance Metrics.
What is....
Proactiveness
Team Engagement
Project Completion Rate
Quality of Work
Collaboration and Communication
Employee Development
Client Satisfaction & Retention
Data-Driven Decision Making
Billable Hours Tracking
Adherence to SOPs
Use of Trackers
Conflict Resolution