A type of question that gives the interviewee minimal choice in terms of form of response.
What is a Closed Question
100
A guide that specifies what is to be discussed, when, in what order, and for how long.
What is an Agenda
100
An automatic process in which sound waves stimulate nerve impulses to the brain.
What is Hearing
100
The treatment of someone differently because of the attributes of diversity that set them apart from others.
What is Discrimination
100
Agreement with or correspondence to a set of ideas, rules, or principles.
What is Conformity
200
A sequence where the interviewer starts with broad, open questions and moves toward narrower, closed questions.
What is a Funnel Sequence
200
A procedure during a meeting that involves an attendance check.
What is a Roll Call
200
A voluntary process that goes beyond simply reacting to sounds and includes understanding, analyzing, evaluating, and responding.
What is Listening
200
A negative preconception about people, activities, or places based upon personal experience, hearsay, or other incomplete data
What is Prejudice
200
The personalities, physical appearances, or behaviors of people in a group.
What are Traits
300
A type of interview that is conducted through mass communication devices such as cameras and microphones that are linked by satellite or teleconferencing.
What is Mediated Press Interview.
300
A term for the number of members required to be present for a group to conduct business officially.
What is a Quorum
300
Identification with others' feelings.
What is Sympathy
300
A barrier that is not visible but is real enough to keep woman from top-management positions in many businesses and professions.
What is a Glass Ceiling
300
A style of decision making in which there is minimal involvement by the group leader.
What is Laissez-Faire decision making
400
A type of interview where the interviewer controls the purpose, structure, and pacing of the interview.
What is directive interview
400
A technique that uses questionnaires to collect opinions and judgements from experts, who usually remain anonymous.
What is the Delphi technique
400
Faking attention or pretending to listen.
What is Pseudolistening
400
The study of linguistic meanings of words.
What are Semantics
400
The tendency of group members to seek agreement solely for agreement's sake.
What is Groupthink
500
Two parties engaged in a conversation; each party may consist of more than one person.
What is dyadic discourse
500
A unanimous agreement among all group members
What is Consensus
500
A type of listening that involves understanding, interpreting, and analyzing a message.
What is Analytical Listening
500
Belief in the superiority of one's own culture.
What is Ethnocentrism
500
Leadership style that involves adapting behaviors to the situation at hand rather than relying on one best style in all situations.