Operations
This is the best practice when ringing a client out for a pair of shoes.
What is check sizing and that there is a left and a right shoe?
This describes the leather on the willa.
What is glazed leather?
These items must remain in your locker at all times.
What are all personal items?
Conversion can be found by dividing these two things.
what is transactions divided by traffic?
This is the first thing you should do when stepping onto the sales floor.
What is get chatted in my the TLOF?
In order to get credit for a clients data you must collect these 3 points of data.
What is Name, Email Phone number?
This material also called sheepskin is the skin and coat from a recently shorn sheep or lamb that has been tanned with the wool left on.
What is Shearling?
You have this many minutes before you are considered late.
what is 7 minutes?
This is our UPT, AT and conversion goals.
What are 2.0, $200 and 30%?
4 to the floor refers to this best practice.
What is, when grabbing a shoes you should bring a minimum of 4 styles for the client to try on?
These three titles are the three key operational roles during the Holiday.
What is Runner, cashier & line greeter?
Blake is coming back in this new print.
What is Brei Plaid?
when multiple people are on break at the same time, they should stay this far apart.
What is 6 feet?
What does SPH mean?
What is sales per hour?
Tory's Dog's names.
Who are Chicken & Slim?
This is what MPOS stands for.
What is mobile point of sale?
The new wallpaper floral design is inspired by this decade.
What is the 70s?
This is the item limit per style number.
what is 3?
This is our goal for November.
What is $355934?
These are the names of Tory's Parents.
Who are Reva and Buddy?
Clients will have until this date to return product under the Holiday return policy.
When is January 7th?
This is the term used to refer to the yarn used in the new tweed Britten collection
What is Boucle?
This is my ticket to leave.
What is chat out with TLOF and client email to management team?
These 2 KPIs describe "Quality of Sale"
What are AT and UPT?
These are our company Buddy Values.
What are Honesty & Kindness, Integrity and compassion, Passion & Humility, Excellence & Humor?