Team
Bujanda
SF
Total
Loss
100

Where can we find the labor rates?

Estimate

100

What fees are considered unreasonable in CA according to the BAR? Name 3.

  • Administrative or filing fees, except those incurred related to     documentation from the Department of Motor Vehicles (DMV) and those     related to the lien sale of a vehicle
  •  
  • Security fees
  •  
  • Dolly fees
  •  
  • Load and unload fees
  •  
  • Pull-out fees

  • Gate fees (except when the owner or insurer of the vehicle requests     that the vehicle be released outside of regular business hours) (VC ยง     22524.5(c)(3))
100

What is the lien fee for ACV's under 4k in CA?

$75

100

WA 042 coverage - is NI entitled to LOU?

Yes

100

What form is submitted to the state when a customer ORS in CA?

REG 480/481

200

In CA when do we start/owe for storage?

When we have rec'd estimate/supp that totals the vehicle.

200

CA MVR- what form do we need if a customer shows as both the Registered Owner AND the LH?

Reg 166

200

What is the max amount of clean up the policy affords?

$250

200

What is the max amount payable for CA 042 coverage?

$3500

200

What does Goldenrod mean when its on a CA MVR?

Vehicle is titled in another state.

300

If the registration is expired prior to the DOL on a CA URT, what needs to happen prior to settlement.

Reduce the settlement by the past due registration fees outlined on the MVR.

300

WA 042 coverage - what is the max LOU the policy affords for NI? 

$1000

300

If CA MVR notes a VLT stop can we still settle the claim?

DO NOT settle the claim with any party (owner or LH) until the customer has resolved the VLT Stop issue with the DMV and it is removed from the CVR.

300

CA MVR- What does a VLT on the title indicate? 

VLT is for a lien filed through the court and attached to the vehicle.

300

AK - With two names on the title, does each titled owner need to sign a separate POA?

Yes

400

FILL IN

IDK

400

MO MVR- is STFA a secondary LH?

No

400

What state offers GAP coverage on the policy?

WA

400

What (state) branding do we apply when a WA titled vehicle is located at an OR salvage yard?

OR branding

400

Does comp/neg apply to 1st party in WA if NI only has 042 coverage?

Yes

500

MO MVR- What does TOD stand for?

Transferrable on Death

500

What two states do customers hold title?

MO and NY


500

What 2 states will not show a title # on the MVR but will indicate an issue date? 

NY and CA

500

What is the ORS fee in MO?

$14.50

500

What state has a statutory threshold to determine a TL?

MO- Vehicles six years old or newer at the time of damage and the vehicle's damage exceeds 80% of its fair market value

NY- Has been wrecked, destroyed or damaged to the extent that the total estimated or actual cost of parts and labor (to reconstruct the vehicle to its pre-accident condition) exceeds 75 percent of the retail value of the vehicle at the time of loss.