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Team
Bujanda
SF
Baby
Sharks
100

Where can do we find the labor rates?

Estimate
100

What is the ORS fee in MO?

$14.50

100

What is the lien fee for ACV's over 4k in CA?

$100

100

What is the lien fee for ACV's under 4k in CA?

$75

100

What form do we complete when cusotmer ORS in CA?

REG 480/481

200

When can a NPS start charging storage in CA?

When we have rec'd estimate/supp that totals the vehicle.

200

What fees are considered unreasonable in CA according to the BAR? Name 3.

  • Administrative or filing fees, except those incurred related to     documentation from the Department of Motor Vehicles (DMV) and those     related to the lien sale of a vehicle
  •  
  • Security fees
  •  
  • Dolly fees
  •  
  • Load and unload fees
  •  
  • Pull-out fees

  • Gate fees (except when the owner or insurer of the vehicle requests     that the vehicle be released outside of regular business hours) (VC ยง     22524.5(c)(3))
200

What is the max amount of cleanup the policy affords? 

$250

200

What site do we use for AK MVR's?

Ingens

200

AK - With two names on the title, does each titled owner need? to sign a separate POA?

Yes

300

What two states do customers hold title?

MO and NY


300

MO MVR- What does TOD stand for?

Transferrable on Death

300

CA - If the vehicle registration expired prior to DOL AND the vehicle remains as an URT, what does the NI need to do? 

the vehicle owner MUST pay overdue fees to the California DMV BEFORE any settlement is released. DO NOT MOVE FORWARD WITH SETTLEMENT IF THIS IS THE CASE.

300

MO MVR- is STFA a secondary LH?

No

300

What is the max amount payable for CA 042 coverage?

$3500

400

If CA MVR notes a VLT stop can we still settle the claim?

DO NOT settle the claim with any party (owner or LH) until the customer has resolved the VLT Stop issue with the DMV and it is removed from the CVR.

400

What does Goldenrod mean when its on a CA MVR?

Vehicle is titled in another state.

400

Name 3 states that will ALWAY have a title number on the MVR (if the title is perfected)?

WA, AK, AZ, MO, & MS

400

What state offers GAP coverage on the policy?

WA

400

WA 042 coverage - what is the max LOU the policy affords for NI? 

$1000

500

CA MVR- what form do we need if a customer shows as both the Registered Owner AND the LH?

Reg 166

500

WA 042 coverage - is NI entitled to LOU?

Yes

500

For NY ORS vehicles that qualify, do we brand the title for CLMTs prior to releasing pymnt?

No

500

What 2 states will not show a title # on the MVR but will indicate an issue date? 

NY and CA

500

CA MVR- What does a VTL stop mean? 

VLT is for a lien filed through the court and attached to the vehicle.