Introduction/Hopeworks
To prepare for the tour, what should you do/have ahead of time?
(2) Have the huddle sheet & stipend sheet ready to show!
What question is asked during the Huddle to check in on everyone's emotional well-being?
How are you feeling?
What assessment must trainees complete to ensure readiness for an internship?
Job Readiness Assessment
What is a safety plan?
A safety plan is a personalized strategy individuals create to manage emotions and cope with difficult situations, including self-soothing techniques and support networks.
What do Career Readiness Coaches help trainees and interns develop?
Soft Skils
During the tour, in what way should a tour guide introduce themselves to the guest?
They should provide (1) their name, and a (2) brief explanation of their role at Hopeworks, while also (3) sharing their pronouns and requesting the guest's pronouns as well as (4) asking what brought the guest in today!
According to the Huddle sheet, what should be avoided when asking someone how they're feeling?
Offering only surface-level responses like 'good,' 'fine,' or 'okay'
What is emphasized as the pace of learning in the training modules?
Self Pace Learning
Who does the Learning and Development Department develop training for?
Staff, interns, and trainees
In addition to assisting with resume building and mock interviews, what other service do Career Readiness Coaches provide to support trainees' professional development?
Helping with job searches
What types of skills does Hopeworks provide training in?
Technical and soft skills
What is the purpose of the Safety Plan mentioned in the Huddle sheet?
To help individuals regulate their emotions throughout the day
What are some factors that influence trainees pay?
(1) $30 Daily Stipend
(2) Modules completed within pay period
(3) TOTW/TOTM
What is Hopeworks' approach to organizational culture regarding trauma?
Trauma Informed
Besides building soft skills, what do Career Readiness Coaches help trainees and interns identify?
Barriers to success
How does Hopeworks aim to end poverty in Camden, NJ?
By providing training in technical skills, soft skills, and employment experience to young professionals
What is emphasized as a crucial job skill in the Huddle sheet besides emotional regulation?
Asking for support or encouragement when needed
What are the two businesses trainees can apply for internships in after completing the modules?
GIS and WEB
What is the primary role of the Learning and Development Department at Hopeworks?
To manage training curriculum
What types of support do Career Readiness Coaches provide to help meet trainees' needs?
Resource navigation by connecting you to Community Partnerships (food resources, housing, professional attire, etc), ABS, and college success
How does Hopeworks support its participants in finding employment after completing their training?
By offering job placement assistance and networking opportunities
According to the Huddle sheet, why is it important to allow individuals to decline discussing negative emotions?
To create an environment where people feel comfortable expressing their true feelings without feeling pressured.
Why are celebrations considered important in the training room?
To build confidence and resilience, and to recognize successes such as daily module completions, internships, and titles like Trainee of the Week and Trainee of the Month.
Who can gain certifications through Coursera?
Interns
Name at least 2 of the areas in which Career Readiness Coaches assist trainees.
Resume/cover letter building, scheduling mock interviews, job searches, professional attire, development of safety plans/self-care plans, or participation in L2 events