Dashboard
TRUE OR FALSE: We have an android and an apple version of the dashboard app
TRUE
How many live clients does TSI have?
26k+
What is Step 1 of the Needs Analysis
Preface the Meeting
What are our core growth products? (There are 5)
Website
Search Engine Optimization
Directory Optimization
Social Media Posting
Reputation Monitoring
The elevator pitch
Any time someone goes online searching for your specific services in your area we make sure your company shows up and they call you directly (FOL)
TRUE OR FALSE: We are a competitor of Quickbooks
FALSE- we integrate
When was Townsquare Interactive formed?
2012
What is Step 5 of the Needs Analysis
What is Pain + Why
What are some major talking points for website analysis? (Name 3)
Keywords
Content
SEO
Calls to Action
Scheduling pop up
Duplicate Content
Service Pages
Content Minimums
Testimonials
Ease of Use
Correct Info
etc.
TRUE OR FALSE: We make business facebook pages for clients
FALSE- The client must make the FB page from their personal page
What payment systems does it accept?
All- Paypal/ Square/ Stripe/ Quickbooks etc.
The system you use to submit PTO
Exponent
What is Step 6 of the Needs Analysis
Effect pain is having on the business and urgency
TRUE OR FALSE: If you sign up for reputation monitoring we will reply to reviews for you.
FALSE- We will coach you on how to respond to a negative review
What happens to my website if I cancel?
The website itself comes down from our platform BUT everything you brought to us (domain, pictures, content) is sent back to you to keep. House comparison
List 5 of the 8 main components of the dashboard
payments/invoices/estimates/crm/scheduling/email + text marketing/communication with service/reporting
Where do you go to find a client's reports?
Sales Reg/ CAP/ Admin Portal/ Campfire (system of many names)
What is step 3 of the needs analysis?
WARM UP/ GOALS/ AD SPEND/ JOBS/ REV GAP
(GAJR)
How many times do we update the coding of a website to help improve our client's SEO?
we will proactively look at your campaign every month and see how it's operating, if we need to make adjustments we will.
What are the two Local Targeting tactics and how are they different?
Geo targeting- 5,000 custom banner adds sent out in an up to 25 mile radius. These people are not necessarily searching for your specific services. (SHOTGUN ANALOGY)
Retargeting- People who go to your website then leave. An ad will follow that person for 30 days anywhere they go on the internet. (SNIPER OR COOKIE ANALOGY)
What components of the dashboard DO NOT come with our BASE packages?
estimates/invoices/payments/email + sms marketing
The button you press to send a DocuSign from Salesforce
Client Registration
What is Step 7 of the Needs Analysis? Bonus points if you remember the formula
Trial Close
BONUS: Express Confidence + Recap Pain
How many directories do we clean for a client?
Our network covers 125+ different online directories depending on the AREA and INDUSTRY of your business
What are the 5 landing the plane questions?
1. Price aside, what questions do you have for me?
2. Do you see how this process is completely different than X?
3. Do you see how this is going to help you get ___?
4. So, it only comes down to a price?
5. As long as I fit the budget you're ready to move with me today, right?