Emergencies
What do you do if you give the wrong amount of change to a customer?
If possible, correct in the moment. If not, document and tell your manager.
Give an example of a proper response to a customer entering the TP.
Example: "Hey there! Welcome to the Trading Post. Is there anything I can help you with today?"
What food and/or beverages can you enjoy on your shift?
WATER
How many camps are on reservation?
8
Craig, Stahlman, Parnell, Cubworld, Percy Dempsy, Light, Fehrman, Beany Elam
What should you wear to SNO?
Whatever you want, as long as it is appropriate and does not have any affiliation with Scouting America.
A camper enters the TP and leaves a bloody trail on our gorgeous and pristine floors just because the dumb kid lopped off a finger.
Using the first aid kits located in each TP, provide as much first aid as you are able. Call the health lodge. Tell your manager.
There has just been a large rush of customers, and you finally have a moment of peace. What should you do now?
Restock, face, sweep, mop, or ask your manager.
You notice there are too many one-dollar bills in the register. What should you do?
Tell your manager.
Boxwell has gone through many changes over the years. How many official Boxwell reservations have there been?
4
What building has historically been pranked many times by staff putting things on the roof? e.g. canoes, lake floats, archery targets, bicycles, etc.
The Cripple Crab
You hear the LSS alarm.
Tell your manager, lock the register, close the TP, and go to the waterfront.
You make a mistake while keying in a transaction on the register. How do you proceed?
End the current transaction, make note of and record the error on designated paper, and restart the transaction.
Who can open a tab at the TP?
The Supreme Overlord
What is the full name of our reservation administration building?
The Cripple Crab
What is the name of your bosses' bosses' bosses' bosses' boss?
Robert Johnson
You are told by a scout that their little butthead friend stole a flashlight.
Gather as much info as possible and document it in your buttpad. Tell your manager.
Congratulations! You have survived your TP shift, and now you have downtime. What is one productive way to spend this time?
Examples: Nap, help another yard, take a MB, learn to swim (Alvin), literally anything as long as it does not break the law or impede the work of your fellow staffers.
You notice that there is a leaking faucet in the dining hall restroom. What should you do?
Contact your commissioner.
What is the oldest building on reservation?
Aker's Cabin
(Also accepted: Fherman Training Center)
What statuette did my father make for Joe Priester in 2018?
A metal wolvarine hand.
Langston falls off a ladder and is nonresponsive but breathing.
Call the health lodge, close the TP, and call Colton.
A scoutmaster is upset and berating you for not having the TP open during B meal. What should you do?
Attempt to pacify the customer to the best of your ability and direct them to your manager.
A first-year camper spent all of his money on the first day of the week on a stupid mosquito net. Now (two days later), he wants a refund. What should you do?
Tell your manager.
What is the name of the truck parked in front of Ranger Duke's home?
Gurdy
Which two current staff members are often asked to stand on milk crates when they take the podium?
Seth and Candace