CONTRACTOR CONNECTION
Las Vegas
Name of our RFM in the State of Oregon/Washington?
Beth Daniels
Specialty Assignment Inspection: Hours from Assignment Date to Inspection Date to achieve a 5?
0 to 12 hours
How do you send a note from DASH to the Alacrity if they are linked?
Make the note public
Name of Connor's new beautiful wife?
Key Performance criteria established by ConCon / USAA?
Estimate Upload, Estimate Accuracy, and Member Satisfaction
Time Mitigation has to make first contact with a new assignment?
4.99 mins
Estimate upload time to achieve a "5" score for 1) Repair and 2) Mitigation from the date/time of assignment?
1) 24 hours
2) 2.99 days
Expectations to update job files (without being reminded or hounded to do so)?
Weekly
Who is currently leading the 2026 Golfing Day for Funds Collected and Estimator Dollars - Jobs Closed category?
1. Christian Hidalgo
2. Cody Decker
Current Month Score for USAA Repairs?
4.00
What are the three "Friction Points" shared in the Altimeter handout on 5/22/2026?
1. Communication
2. Alignment
3. Efficiency
What button has to be clicked in Alacrity in order for an estimate to be pushed to Alacrity Review?
Submit
How much should each PM collect per week?
$30,000
Company Wide Team Event on Saturday, July 11th, 1p-4p?
Paintball at Impact Action Sports
ConCon: June 2026 current POMS Score?
4.80
Training platform that provides a wealth of knowledge of program expectations and job performance tools that helps make our job easier AND HELPS US LEARN THE ALACRITY GAME?
AlacNet University
How many hours do you have to submit revisions from the time the estimate is rejected?
24 hours
USAA/ConCon: How many days does a PM have to complete a job $10,000 - $25,000 from the day Job Started is clicked?
< 45 days
What word is Jim Clarke's biggest pet peeve?
"WAITING"
1. Work Authorization
2. Direction to Pay
3. USAA specific Certificate of Satisfaction
4. Final photos labeled as job completed
How many progress photos do you have to upload on a weekly basis?
12
What is our current month Estimate Repair Upload TIP in ConCon ? (Bonus Points: What was the month of May?)
June: 0.96 days
May: 7.91 days
What is the Mitigation Departments weekly collection goal?
$61,615.00
What is Jamie's REAL first name?
Jamieson