Syncada
True or False: The monthly Call for Funds can be certified by any user if they have access to that specific account.
False
What is the difference between Syncada, US Bank and TPPS?
Nothing, all three represent the same thing, just with different names.
What is an unmatched seller (supplier)?
An invoice that is a stand-alone record needing a matched order.
When are metrics updated each week on the LTS website?
Every Wednesday by noon eastern standard time.
What is an unmatched buyer record?
It is an order that is not matched to any invoice.
Where do Syncada users go to setup their account access/password resets?
LTS (Logistics Tool Suite)
True or False: Once a record goes into Payment Settled status you can cancel the order to break the connection?
False.
What is one reason you may have an unmatched supplier (seller)?
The Matching order is cancelled. Matching Order is in a different account. Matching Order has a different SCAC. No TPR. Order is not in Syncada at all. Invoice is a duplicate and is already matched to an order.
True or False: In accordance with transportation policy, Syncada users should approve an unlinked e-Bill if the charges are valid.
False.
Who provides the invoice to Syncada?
The carrier.
Can a user with a certifier role approve a transaction?
No.
Syncada users’ accounts must be recertified how often?
Every year.
If you have an unmatched supplier (seller) and it was initially released from CMOS within the last 30 days. What would you do?
Check for a duplicate then re-release from CMOS.
IAW DoD policy, how many days do you have to pay an invoice that is service complete? (Shipment has been delivered and is marked as such by the carrier.)
3 Days.
An Approval Required status is associated with the order or invoice?
Invoice.
What situation is it 100% acceptable to create an order from the invoice?
The Call for Funds cycles each month on or around what day?
The 15th of the month.
If you have an unmatched supplier (seller) and it was initially released from CMOS more than 30 days ago. What would you do?
Create an order from Invoice as the record is now archived in CMOS and unable to be re-released.
Where would I go in LTS to look up a transaction to see if was transmitted to Syncada?
TrackerLite. (Toolbox/Transaction Lookup)
Can you as the user make any changes to an Invoice?
No, the carrier will have to make changes if required.
What causes a Suspended Order?
There is no established TPR. One must be established to bring out of suspended status.
If a VFN charge comes into your Syncada account as an unlinked eBill what is the action required to pay this charge?
You would put this eBill in denied needs correction and send a note to the carrier to cancel the eBill and send the VFN charge back as an invoice. (Note: when this invoice comes back it will be unmatched and will require an order be created from the invoice.)
If you do not remember all of the steps of solving your Unmatched Supplier (Seller) issue, where would you go to find the training slides?
TPPS Sharepoint Site, LTS Training Page, or TPPS MS TEAMS group.
What is the order of precedence when shipment planning air cargo?
1. AMC
2. NGDS/GHS
3. ATP
4. Spot Bid
If a carrier charges you an accessorial fees, what tools and/or websites can you use to verify if it is allowed or acceptable?
MFTURP-1, USTRANSCOM website, GSA Acquisition Gateway, NGDS carrier 2b pricing sheets, or GFM CAVS.