The Process
Your teammates
#
Quotes
Wildcard
100
A mandatory class that one has to attend in order to access Trade Act Services
What is Orientation?
100
2 people who will work the Hotline when Tracy leaves
Who is Marcus Lane and Sheila Wood?
100
Max time it would take to process an RFD
What is 30 days?
100
The person that says "Good morning" everyday on TEAMS!
Who is Tracy Doolittle?
100
The tool we've all used to communicate quickly and build rapport with each other
What is TEAMS?
200
The form to determine individual eligibility for Trade Act
What is the Request for Determination (RFD) form?
200
3 people assigned to do TAA Enrollment column of case mgmt tracker
Who is:
Megan Kost
Jennifer Mannon
Shannon Gaskill
200
The number of events moving forward
What is 1?
200
The person who often says "Fixed" or "Master Tracker Fixed"
Who is Crystal Armitage?
200
Definition of the T.A.C.O. acronym
What is Transition to Achieve Continued Outcomes?
300
The name of 2 packets someone could complete for Trade Act
What is the enrollment packet and the training packet
300
A support staff who was previously a TAA case manager in another state
Who is Shannon Gaskill?
300
The number of all the Trade trackers currently in TEAMS
What is 4:
TAA Case Mgmt Tracker
TAA Drawer People
Hotline Tracker
TAA Support Tracker
300
The person who always adds the comment "McOG" in an Excel spreadsheet
Who is Marcus Lane?
300
The 1 support staff hired to be a case manager on the new Statewide Virtual Trade Act team
Who is Bonnie Stangl?
400
The cardinal rule
Document in ETO!
400
4 people who only do TAA support during OT
Who is:
Leslie Callaway
Jeff Stauffer
Laurie Magan
Scher Gates
400
# of case managers available to serve the 890 customers we have
What is 21?
400
The case manager who said "Good morning TAA support team 😊 Thank you for all your awesome help, the past number of months! I’ll be sad to see you go in the upcoming weeks (and imagine I’m not the only one 😉)."
Who is Bernard?
400
After all the vet staff left, this particular vet staff was given permission to stay and support the TAA team
Who is John Cruz?
500
The order of which support lines are phased out in T.A.C.O
What is
Phase 1- TRP reviews and Outreach
Phase 2- Enrollment reviews and Events
Phase 3- Hotline
500
The person who is retiring at the end of the month
Who is Radd Leighton?
500
# of months Crystal has been supporting the Trade Act team
What is 6 months?
500
The person who posted this GIF
Who is Megan Kost?
500
When Sheila and Megan were hired and brought onto the support staff team, we were able to return these 2 staff back to their regular WorkSource work
Who is:
Elizabeth Ibanez
Amy Meredith