Day 1
How long do you have to greet a table?
15 - 45 seconds
What is a recook and an upcook
Recook - Something is OVER cooked. New entree made
Upcook - Something is UNDER cooked. Thrown back on the grill
What time and days is Early Dine?
Monday - Thursday / 3-5:30
Friday / 11-3
11 entrees for $11.99
What should you do if you are running late?
Call the store and talk to a manager!
Where was the first Texas Roadhouse opened?
+100 BONUS If you know the year
Clarksville, Indiana. 1993
How do you make a flavored bev, and dirty soda?
Flavored Bev - Flavor first, tea / lemonade, Ice
Dirty Soda - Flavor first, soda, ice, cream on top DO NOT MIX!!
What is each steak tempature?
Rare - Cool Red
Medium Rare - Warm Red
Medium - Hot Pink
Medium Well - Slightly Pink
Well - No Pink
What comes on the smokehouse burger?
Sautéed Mushrooms, Onions, BBQ Sauce, LTO, American and Jack Cheese. Pickle spear, and fry's on the side
What is the difference between Ranger Meals, and Kids Meals
Ranger meals are for kids with bigger appetite
Andy's Steak
Ranger Ribs
Ranger Critters
What is each letter of H.E.A.R.T AND the adjective for them?
H - Howdy / Fun, Friendly, Energetic
E - Engage / Knowledgable, Passionate, Care/Concern
A - Arrive / Proud, Present, Attentive
R - Respond / Kind, Courteous, Respectful
T - Thank You / Genuine, Memorable, Grateful
What does RAS stand for?
Responsable Alcohol Service
What seafood options do we have?
Catfish - 3 or 4 Pieces
Salmon - 8oz or 5 oz
Shrimp - 9 or 12 Pieces
IF IT'S SWIMIN, IT GETS A LEMON
What alcohol is in the Jamcow, Hurricane, Pacific Cooler, & Ledgend?
Jamcow - Malibu
Hurricane - Captain Morgan
Pacific Cooler - Peach Schnapps, Parrot Bay Rum
Legend - Patron Silver, Reposado, Anejo, & Grand Marnier
What does SIR stand for?
S - Size
I - Interview
R - Rate
Who is our Market Partner?
Anthony Cortez
What are all of the steak sizes?
Sirloins- 16,11,8,6
Strip- 16,12,8
Filet- 8,6
Ribeye- 16,14,12
Prime Rib- 16,14,12
Bone In Ribeye- 20
Porter House T-Bone- 23
Medallions- 3
What is everything we can load?
Baked Potato - Butter, Sour Cream, Cheese, Bacon
Mashed Potato - Sour Cream, Cheese, Bacon
French Fry's - Cheese, Bacon
Sweet Potato - Toasted Marshmallow, Carmel Sauce
Mac & Cheese - Cheese, Bacon
Whats on a Chicken Critter Salad?
Salad Mix, 4 Critters, Jack & Cheddar Cheese, Egg, Tomato, Bacon
NO CROUTONS, DON'T MIX CRUNCHY AND CRUNCHY
Show me a LEGENDARY GREET!
Good Job!
How many tables are in the whole restaurant
78
What is all of our culture?
Mission Statement- Legendary Food, Legendary Service
Core Values- Passion, Partnership, Integrity, and Fun all done with a Purpose
Operational Goals- Ally Rally's, FTG, LAD, Training, MIW, Taste & Temp
TXRH Store- Hand cut steaks, Fall off the bone ribs, Fresh baked bread, Made from scratch sides & dressings, Ice cold beer, & Legendary margaritas
10-4 / G.R.O.W
What is Kent's Top 10?
1. Knowledgable Servers
2. Sense of Fun (Smiles)
3. Urgency on Greetings, Drinks, and Food
4. Manager Table Visits
5. 3-Table Stations
6. Restroom Focus
7. Lighting, Temperature, Music Level, TVs
8. Bartenders: Speed, Awareness, Learn Guests’ Names
9. Hosts (Smiles, Urgency, Guest Concern vs. Nametaker)
10. Crew Involvement
List the daily specials
Monday - Kids Night / Kids eat free
Tuesday - 2 Step Tuesday / 8oz Sirloin for $14.99
Wednesday - Wild West Wednesday / 11oz Sirloin for $17.99
Thursday - Big Steak Thursday / Free smother on a 14oz or bigger steak
Name all the mocktails
Dragonfruit Sparkler
Tropical Breeze
Strawberry Cucumber Fizz
Sparkling Berry Bliss
How many holes are in the baskets?
144