Mission Statement
We play games and have dress up nights to help shifts run smoother and be a little more rewarding
Fun
A way to build regulars and relationships with guests.
Three-Table Stations
Trainees should be learning about the A of HEART
Day 2
The never ending item that is brought to the table when the guest is first seated.
Fresh Baked Bread
This is seasoned with salt and pepper, placed on top of hot oil, and cooked on the flat top. Always served with a lemon
Salmon
We work together as a team, ensuring that EVERY guest leaves this building with a smile on their face
Partnership
We have 45 seconds to greet a table, 2 minutes to bring drinks, and 10 minutes to have the entire order rang in
Urgency on Greetings, Drinks, Food
Your trainee should be running your entire section with you shadowing.
Day 4
Legendary Margaritas
8oz of this is skewered, marinated, and cooked to order with 1 skewer of veggies
Kabob
We always do the right thing, especially when no one is looking or paying attention
Integrity
We can help our guests make decisions on food because of this
Knowledgeable Servers
Trainees should be learning, in depth, about the alcohol menu
Day 3
These come off the grill at 165 degrees and melt in your mouth when cooked right
Fall-off-the-Bone Ribs
This is cut and left to stale over night before being tossed in our proprietary recipe of cheese, butter, and seasonings and then toasted
Croutons
We care about what we do and the people we do it for
Passion
Teamwork and active participation from all staff to ensure our guests have the best experience
Crew Involvement
We should be talking to our trainees about the importance of shops and what is on them.
EVERY DAY
5 different types of this made to order
Hand Cut Steaks
7oz of this are tossed, fried, and placed into a basket as an appetizer
Fried Pickles
Everything we do, every guest we serve, every food item we make is done with the guest in mind. We know that without this, they'd have no reason to keep coming back.
...All with Purpose
Joking, talking, laughing, and just generally bringing the atmosphere in the dining room up
Sense of Fun (Smiles)
Your trainees should start learning how to carry trays of food and small trays with drinks
Day 1
Made daily in store and brings the meals together
Made From Scratch Sides
10oz of this is served in 1 of 2 options with bbq sauce
Pulled Pork