#1 in Kent's Top 10 FOH is blank?
What is Knowledgeable Servers?
#1 in Kent's Top 10 BOH is blank?
What is Cuts of Sirloin & Jaccard?
Our 1st operational goal is blank?
What is Manager In The Window (MIW)?
L stands for blank in the acronym LEAD
What is Listen
G stands for blank in the acronym GROW?
What is Guest?
H stands for blank in the acronym HEART?
What is Howdy?
Howdy's 3 adjectives are blank?
What is Friendly, Energetic, and Fun?
#2 in Kent's Top 10 FOH is blank?
What is Sense of Fun? (Smiles)
#2 in Kent's Top 10 BOH is blank?
What is Season / Cook Procedure?
Our 2nd Operational Goal is blank?
What is First Time Guest?
E stands for blank in the acronym LEAD
What is empathize?
R stands for blank in the acronym GROW?
What is Right?
E stands for blank in the acronym HEART?
What is Engage?
Engage's 3 adjectives are blank?
What is Knowledgeable, Passionate, Care & Concern?
#3 in Kent's Top 10 FOH is blank?
What is Urgency on greetings, drinks, and food?
#3 in Kent's Top 10 BOH is blank?
What is Ribs - Hot, Fall off the Bone?
Our 3rd Operational Goal is blank?
What is Taste and Temp?
A stands for blank in the acronym LEAD
What is apologize?
O stands for blank in the acronym GROW?
What is of?
A stands for blank in the acronym HEART?
What is Arrive?
Arrive's 3 adjectives are blank?
What is Proud, Present, and Attentive?
#4 in Kent's Top 10 FOH is blank?
What is Manager Table Visits?
#4 in Kent's Top 10 BOH is blank?
What is Cuts of Ribeye?
Our 4th Operational Goal is blank?
What is Alley Rallies?
D stands for blank in the acronym LEAD?
What is Decide and DO?
W stands for blank in the acronym GROW?
What is Way?
R stands for blank in the acronym HEART?
What is Respond?
Respond's 3 adjectives are blank?
What is Kind, Courteous, and Respectful?
#5 in Kent's Top 10 FOH is blank?
What is 3 Table Stations?
#5 in Kent's Top 10 BOH is blank?
What is Hot Mashed Potatoes?
Our 5th Operational Goal is blank?
What is Training?
T stands for blank in the acronym HEART?
What is Thank You?
Thank You's 3 adjectives are blank?
What is Genuine, Memorable, and Grateful?
#6 in Kent's Top 10 FOH is blank?
What is Restroom Focus?
#6 in Kent's Top 10 BOH is blank?
What is Fresh, Hot Bread / Cold Butter
Our 6th Operational Goal is blank?
What is Leader At The Door (LAD)?
#7 in Kent's Top 10 FOH is blank?
What is Lighting, Temperature, Music Level, and TVs?
#7 in Kent's Top 10 BOH is blank?
What is Cold Fresh Salads?
#8 in Kent's Top 10 FOH is blank?
What is Bartenders - Speed, Awareness, Learn Guest's Names?
#8 in Kent's Top 10 BOH is blank?
What is Side Itwms Hot & Fresh?
#9 in Kent's Top 10 FOH is balnk?
What is Hosts - Smiles, urgency, guest concern vs. Nametakers?
#9 in Kent's Top 10 BOH is blank?
What is Onion Consistency?
#10 in Kent's Top 10 FOH is blank?
What is Crew Involvement?
#10 in Kent's Top 10 BOH is blank?
What is Frozen Margarita Consistency & Taste?