Random #1
What does FV stand for?
Why do you use Five9?
Make Outbound Calls
What is SF?
Salesforce
What does P2P stand for?
Purchase to Pay
What is the steering wheel in FleetView?
Vehicle Summary Information
What is CSD
TRACTS
What does vehicle status- Active to be replaced mean?
What would you do if the Fleet asks for a credit?
Send to the AM
What does FAS stand for?
Fleet Acquisition Services
What is COMDATA?
Fuel Management System
Why would you use CSD for?
Terminating Vehicles
Reinstating Vehicles
Tracking Information
Activating Vehicles
Initial Title and Registration information
What are the 2 Transport Companies you would use?
Acertus & PARS
Where can you go to Terminate a Vehicle and what tab?
CSD- Under VOR Tab
If a driver is asking for a duplicate registration where does that go to?
Compliance Renewals
Where can you set a rental?
P2P
If the fleet is requesting a Cargo Van who do you send the case to?
Rentals
We cannot erase or change the date.
What are the 3 service levels?
CORE
FAS
Dedicated
If there is a client specific procedure where can you check?
One Note
IBM Notes
Which tab can you enter the delivery date?
CSD- Information
If a driver is in need of a Fuel Pin what would you do?
Check IBM Notes to ensure the proper PIN format and add a Fuel Pin in FV and if there is no vehicle assigned to the driver request via SF.
if a driver is asking for information regarding an update for their Initial Title and Registration what would you do and check?
Look into TRACTS and CSD to determine who is handling the MSO and check the systems properly
Who is your supervisor?
What are the 2 companies that merged with Wheels
Donlen Trust
Leaseplan USA LT