Tools
General Knowledge
Random
100

What is the name of the tool that is used every day to MARK the agents and record if they are at RISK?

CRUD

100

What is my legal name? ACT

Advanced Call Center Technologies

100

How many trainers at MB site? 

Me, Denise, Anthony, Nicois, Daniel, Teadra.

200

What is the name of the report that is send at the EOD that tracks your agents time and hours worked?

Attendance tracker or Multi-tab. 

200

What is the name of the website where employees can sign in to see their hours worked and other info bout ACT? 

https://portal.acttoday.com/

or 

portal.acttoday

200

When is Grace birthday?

Grace is that correct? :)

300

I use to send your information over to Tab-blue so if you don't update me by the end of your class you may not get any incentive. I am also used for tracker prepose. 

Who am I?

Sharepoint 

or 

training certification Database

300

How many Core Values does ACT have?

Name 3.

(Double the points if all answers are correct.)

There are 6.

Namely 

1) Do the right thing. 

2)Own the experience  

3) Come as you are.

4) Grit is good.

5) Be inventive.

6) We are customer-focused.

300

What time did you start this meeting today?

 3:08pm

400

Who am I?

RTEOSR TOAUTNMIAO

ROSTER AUTOMATION

400

What is the name of Last location ACT open their newest site? 

Manila Philippines 

400

How many teeth does a human have? 

32 

500

I am the tool that everyone comes to get clarify on one's status. When you access me, I will show you that person's title, supervisor, melita ID, status.

Who am I?


Project Staffing. 

500

How many locations does ACT have in total? 

13

500

What is our motto?

 Team work makes the dream work.