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Designing effective training activities
Selecting a training method
Approaches to employee development
Career management and Development planning
100
The process used to determine if training is necessary
What is Needs Assessment
100
Peers or managers training new or inexperienced employees who learn the job by observation, understanding, and imitation.
What is On-the-Job Training (OJT)
100
Employee development programs, including short courses offered by consultants or universities, executive MBA programs, and university programs.
What are Formal Education Programs?
100
Refers to the use of information by employees to determine their career interest, values, aptitutes and behavioural tendencies.
What is Self-Assessment?
200
A document that outlines for potential vendors and consultants the type of service the company is seeking.
What is Request for Proposal
200
Training methods in which trainees are passive recipients of information.
What are Presentation Methods?
200
An experienced, productive senior employee who helps develop a less experienced employee.
What is a Mentor?
200
During this phase employees determine how they will achieve their short- and long-term career goals.
What is Action Planning?
300
The employee's belief that they can successfully learn the content of the training program.
What is Self-efficacy
300
The process of determining the economic benefits of a training program using accounting methods.
What is cost-benefit analysis?
300
A peer or manager who works with an employee to motivate her, help her develop skills, and provide reinforcements and feedback.
What is a coach?
300
Refers to the information employees receive about how the company evaluates their skills and knowledge.
What is Reality Check?
400
The use of knowledge, skills and behaviours learned in training on the job.
What is Transfer of Training?
400
Technology platform that automates the administration, development, and delivery of a company's training program.
What is Learning Management System (LMS)
400
Adding challenges or new responsibilities to an amployee's current job.
What is Job Enlargement?
400
Refers to the process of employees developing short- and long-term career objectives.
What is Goal Setting?
500
Includes three dimensions: verbal comprehension, quantitative ability and reasoning ability.
What is Cognitive ability
500
Training methods that actively involve the trainee in learning.
What is Hands-on Method
500
Serving as a friend and a rolemodel providing positive regard and acceptance and creating an outlet for a protegé to talk about anxieties and fears.
What is Psychosocial Support?
500
Employee Development
What is the title of Chapter 9?