Alta Systems
This program is used to make cases
What is Emplifi?
Cats have this many toes on their front paws
What is Five?
This sense in dogs is about 40 times stronger than in humans
What is smell?
This code is used when the primary issue is coupons request
What is ICOUPON?
This is the first step when handling a case
What is Time stamp?
This webpage is our main source to access all programs needed to work.
What is SharePoint?
This sense is stronger in cats than dogs
What is smell?
Puppies are normally born with this eye color.
What is Blue?
Purina has this many code types
What is three?
What are the two thank you cards available?
What is T500IP and T500C?
This is our main system to take phone calls
What is CxOne?
Cats use this body part to balance and communicate emotions
What is Tail?
Dogs are descendants of this wild animal
What are wolves?
This code type has the most codes available
What are complaint codes?
This step is vital for checking previous cases
What is Dupe Checking?
This database has all articles, products, procedures and updates you will need as you take calls.
What is knowledge?
Domestic cats are believed to have been first domesticated in these ancient civilizations
What is Egypt?
What is the most common command taught to dogs.
What is Sit?
This code is used on cases regarding a pet passing away after food consumption
What is CDEATH?
Where do you go to add an envelope to a case?
What is add item -> Letter?
This is our main timekeeping system
What is Time Tracker?
This cat breed is known for being hairless
What is Sphynx?
Dogs sweat through this part of their body
What are paw pads?
This code is used on cases where the main issue is food being out of stock at a store
What is CNOFIND?
What are the 4 phases of call flow?
What are Opening, Learning, Solution, and Closing?