After being spun, serum and plasma are poured off into a plastic screw cap vial used for testing in various departments.
The process of pouring off is called?
What is ALIQUOTING
100
THIS OVERRIDES INSTRUCTIONS IN SOP'S AND CLIENT SPECIFIC MESSAGES?
What are INTERNAL or REPORT COMMENTS
100
WHEN YOU NEED TO ADD AN INTERNAL COMMENT OR UPDATE ANY DEMOGRAPHIC INFORMATION ON AN ACCESSION.
WHAT ACRONYN WOULD YOU USE TO ENTER THE CHANGE THE ORDER SCREEN?
What is C2
100
WHAT MUST WE DO BEFORE THE RELEASE OF SENSITIVE INFORMATION TO THE CLIENT ON THE PHONE
What is AUTHENTICATE THE CALL
100
IF YOU RECIEVE A VERIFIED PROFICIENCY TEST IN THE LABORATORY. WOULD YOU SEND THE TEST OUT TO BE PERFORMED AT ANOTHER LAB?
What is NO
200
This happens when Red Blood cells are not separated from the serum and remain too long on the blood and could cause a test to have a compromized result.
What is HEMOLOSYS
200
WHEN YOU CALL AN OFFICE AND YOU LEAVE A VOICE MAIL MESSAGE ON A PRIORITY RESULT. THIS IS DOCUMENTED AS?
What is A FIRST ATTEMPT
200
WHEN DOCUMENTING THAT YOU LEFT A VOICE MAIL MESSAGE YOU WOULD USE?
What is LVM
200
WHEN SAYING AT THE END OF A CALL "AGAIN MY NAME IS __________, IS THERE ANYTHING ELSE I CAN HELP YOU WITH" YOU CAN GET THIS MANY BONUS POINTS?
What is 1
200
A SPECIMEN SENT TO OUR LAB FOR THE SOLE PURPOSE OF ENSURING ACCURATE RESULTS.
What is PROFICIENCY SAMPLE
300
WHEN A TEST HAS A NUMERICAL VALUE AS IN A HCG TESTING THAT CAN ALSO RESULT AS POSITIVE OR NEGATIVE. THE NUMERICAL VALUE TESTING IS CALLED?
What is QUANITATIVE
300
THESE RESULTS ARE REPORTED 24 HOURS A DAY, 7 DAYS A WEEK AND INCLUDE BUT NOT LIMITED TO RESULTS THAT ARE URGENT OR PRIORITY VALUES.
What is STAT
300
THIS IS THE DATE THAT A PATIENT IS COLLECTED AND DOCUMENTED ON THE REQUISITION.
What is DOC OR DATE OF COLLECTION.
300
THE DEDUCTION FOR NOT REQUESTING A READBACK AFTER GIVING A VERBAL ON ANY LAB VALUES CAN RESULT IN THE LOSS OF HOW MANY POINTS?
What is 25
300
CLIA AND CAP ANNUALY SEND OUR LAB TESTING SAMPLES TO ENSURE OUR RESULTS MEET THE GOVERNMENT TESTING STANDARDS.
THIS IS CALLED?
What is PROFICIENCY TESTING
400
WHEN YOU HAVE A CULTURE THAT HAS A PANEL OF ANTIBIOTICS THAT WERE TESTED, THIS PANEL IS CALLED?
What is SUSCEPTABILITY PANEL (OR SENSI OR SENSITIVITY)
400
YOU OPEN AN ACESSION AND THE INTERNAL COMMENT STATES TO FAX RESULTS ONLY. WE CLOSE THE CALL USING THIS METHOD.
What is N / NO CALL
400
WHAT ABRIEVIATION WOULD YOU USE TO DOCUMENT THAT A CLIENT REFUSES TO GIVE THEIR LAST NAME?
What is WNGLN
400
HOW MANY POSSIBLE BONUS POINTS CAN YOU GET FOR PERSONALIZING THE CALL
What is 2
400
IT IS A SERIOUS VIOLATION TO FORWARD PROFICIENCY SAMPLES TO ANOTHER LAB. THE AUTHORITY THAT GOVERNS THIS LAW IS?
What is CLIA
500
A CLIENT SUBMITTS A SPECIMEN FOR A URINALYSIS THAT RESULTS IN MANY BACTERIA PRESENT. THE LAB PERFORMED A URINE CULTURE BASED ON THOSE RESULTS.
WHAT TYPE OF TESTING IS THIS COMMONLY REFERED TO AS?
What is REFLEX (REFLEXIVE) TESTING
500
WHEN GIVING A RESULT TO A DOCTOR, THEY ARE ANGRY THAT YOU HAVE CALLED THEM. YOU NOTICE MORE RESULTS ARE PENDING AND YOU SAY TO THE CLIENT " THERE ARE MORE RESULTS THAT MAY TRIGGER A PHONE CALL. WOULD YOU LIKE ME TO ADD A COMMENT TO HOLD CALLS FOR OFFICE HOURS OR JUST SEND THEM ELECTRONICALLY?
IF THEY STATE YES, NAME THE PLACE YOU WRITE THIS REQUEST TO BE SURE IT IS SEEN BY THE NEXT REP.
What is INTERNAL COMMENT
500
GLUCOSE, BUN, POTASSIUM AND SODIUM ARE AMOUNG OTHER RESULTS THAT ARE RUN AS PART OF THIS PANEL.
What is A BMP OR CMP (FULL NAME IS ACCEPTABLE)
500
THE AMOUNT OF POINTS YOU EARN WHEN RESTATING YOUR NAME AT THE END OF A CALL.
What is 1 POINT
500
IF YOU COME ACCROSS AN ACCESSION WITH A PATIENT NAME: PROFIENCY,CAPP-1020 FROM A LABORATORY CLIENT OR YOU ARE SUSPICIOUS OF THE NAME AND UNSURE IF THIS IS LEGITIMATE OR A TESTING SAMPLE YOU WOULD?