INTRODUCTION
What year did SDS invented the peel off cream and what is its main ingredient?
2008, mangifera indica (mango sap)
@beauwarts
What is the name of our skincare line?
EverySkin by Beauwarts+
Name 2 types of clients
Internal clients
External clients
Encourages continuous movement and innovation to avoid stagnation in service quality.
Shark Theory
Name the 2 peel off cream
PhytoKlear Target Cream
PhytoKlear Plus Target Cream
What is our tagline?
Skin transformed, Confidence redefined
How many EverySkin by Beauwart+ products are we going to launch?
14 products
What is our job?
To make the business profitable through excellent service
Emphasizes the importance of thorough planning to ensure smooth operations and successful outcomes in clinic management.
Iceberg Theory
What is the name of the skin clinic for franchising?
Skinoveau
Give at least one key ingredient of Licorica Cleanser?
Licorice root
Green tea extract
Amino acids
NAME THE PRODUCT
Boosts collagen, smooths fine lines, restores elasticity, and reduces the appearance of dull skin for a radiant, youthful glow.
Marine collagen | Cica | Bakuchiol | Hyaluronic Acid
Marinecica™ Serum
Give 2 of the 5 mortal sins in client service
Not introducing oneself
Failing to suggestively sell
Neglecting to check back with clients
Not promoting products
Not thanking clients
Success factors for a clinic are primarily internal and controllable by management.
Four Walls Theory
How many branches did Beauty Source/Beauwarts+ have?
BONUS POINTS (x 2): Name all branches
13 branches;
St. Francis Square (3)
Tiendesitas (3)
Greenhills (2)
One Lorenzo Place
Santa Ana, Makati
Southmall
Palawan
SM North Edsa
Cubao
What is the name of our brightening face cream which has a deep moisturizing effect for reducing melasma and smoother skin?
KojiShea™ Radiance Crème
Name and differentiate the two sunscreen we'll be releasing
ZincoHya Hydrashield - sunscreen
ZincoTint Glow Shield - tinted sunscreen
What is our credo?
Treat everyone with respect, understanding, caring, and fairness.
Encourages a culture of accountability where employees strive to perform their tasks correctly the first time.
Zero Defects Theory
Fill in the blanks:
At Beauwarts Skin Clinic, our mission is to deliver innovative skincare solutions that emphasize ______, ______, and______. By utilizing our patented, FDA-approved, Halal-certified ______ ______-______ ______ ______, complemented by advanced ______ ______, premium ______, and expertly selected ______ ______, we strive to help clients achieve their blemish-free skin and embrace their most confident selves.
safety
effectiveness
inclusivity
Mangifera indica-based topical cream
machine treatments
services
skincare products
What are the 5 new machines we'll be offering in Beauwarts+ Premiere?
Etherea MX (LongPulse & Acroma)
Celluma Elite
Hestia CO2 Fractional Laser
Alma DermaClear
Skin Pen
Name the 3 products under Youthful Glow Face Kit-AgeReverse Formula
TraneaB3™ Hydration Toner
ArbuLuxe™ Glow Serum
KojiShea™ Radiance Crème
What is the 5 A's of Client Focus
A-Plus
Applying GRAND
Alertness and Attentiveness
Anticipating Client Needs
Attitude
Identifies three reasons for employee failure: lack of knowledge, lack of motivation, and inability to perform tasks.
Don't Know, Don't Care, Can't Do Theory