Evaluation Process
What is the first step in the evaluation process?
Needs Assessment
Which evaluation outcomes are collected after the training program has concluded but before work has begun?
Reaction or Cognitive
Which training evaluation design is measured only after a training session has concluded?
Post-test
Measurable objectives should be ____ to the evaluation.
Relevant
What is the least commonly used evaluation outcome?
Return on investment (ROI)
Periodic
What method of evaluation takes place before full implementation of a training program?
Formative Evaluation
A common example of a reaction outcome is a _____ evaluation.
Class/Instructor
Which training evaluation method involves collecting outcomes before a training session is concluded and after?
Pretest/Post-test
If a company receives inadequate return on training investment, they will likely ____ future investment in this training.
Reduce
Criterion ______ should be avoided when measuring the relevance of an outcome
Contamination
What type of group can be added to any evaluation design to increase evaluation strength at a higher financial cost?
Comparison/Control
What type of data is collected for summative evaluation?
Quantitative
Behavioral/skill-based outcomes are primarily measured through ______
Observation
Name a potential mitigating factor that would motivate a manager not to choose the evaluation design with the most accuracy.
Cost/Time/Training Class Size