APL
What is the rotation for authorization
186119
go into change mode and press F22
where can I find HR Form Samples
CS Documents, HR form Samples, Find the item #
What function key in the cm50 screen brings you to the multiple contacts screen
F15
how would you enter item 42612
superuser
If you cannot find contact information for a customer where can you look?
anywho or google
If a customer is placing a repeat order with the same product and the same imprint and the art is on the DAM what should you do?
F18 and select (place a 1 on the opt line) the same format/sequence as the previous order. DO NOT MAKE ANY CHANGES
what form do I fill out to have my time adjusted if I make a mistake with swipes.
punch change request
F7
when should you offer a supervisor?
never
how do you manually login to the phones?
if a customer is wanting to use an existing logo (no changes needed) for a new product but you cannot find it in the DAM what do you do?
find it in the f-drive, save it to your art folder, upload to the DAM and choose Custom Artwork Required
what is the switchboard extension?
2375
what function key in the text screen pulls in the shipping address as the imprint?
F13
what is the order source for chat
t
Outlook
How do you pull in a marketing Imprint
f19
Customer satisfaction tab - links - coupon code lookup
What function key is the imprint viewer
F23
What is the authorization email
creditauthorization@taylorcorp.com
What is the prepress rotation
116163
If you have a SLC imprint that needs to have two different colors, how would you indicate which line sb which color?
in the comments. (c) on the opt line.
what is the extension for helpdesk
2066
what does f14 do while in the text screen of an order?
pulls in the billing information for the imprint.
what does DAM stand for
Digital Asset Manager