Documents
What does AOC mean?
Assignment of Contract
What is the name of the founder of HICV?
Kemmons Wilson
What is Tanya's Favorite Baseball Team?
Yankees
What do you call the field that you leave notes in?
Comments Section
What page in the manual can I find information on how to complete a Payment Adjustment?
PG 145
Can a Notary sign as a witness on the Warranty Deed?
Yes
In what year was the first holiday inn made?
1952
What country would Ada like to visit?
Greece
What does ABC stand for?
Account Brought Current
On what page can you find information on how to handle a Foreclosure account according to branch?
Page 69
I am a document that is used to give the property back to HICV as the owner has payed off the mortgage and no longer wants it.
What am I?
Warranty Deed
What Does IHG stand for?
Intercontinental Hotel Group
Who are the 2 Assistant Managers that visited our class for a day?
Nancy and Jannet
Who do you email to update owner information?
Owner Demographics
What page in the manual would you turn to that would help with requesting time off?
Page 134
Generally how long do owners have to return their warranty deeds?
5-7 days
What are our 3 values?
Caring, Courage and Creativity.
Who just moved to Florida from Philly?
Lydia
In regards to Resort Branch codes, what does OSR stand for?
Oak n’ Spruce Resort
What page in the manual can tell me what a Voluntary Contribution is?
Page 25
What 3 questions need to be asked before sending a QCD form?
1. Are all names listed on the account willing to and available to sign the documents?
2. Can all owners sign together?
3. Are the names listed on the account still the same?
Who is the CEO of Holiday Inn Club Vacations?
Tom Nelson
Who is the Director of Collections?
Barb Lewis
What is the name of the system used to process credit card payments for a token?
HCV Pay
What page in the manual specifically breaks down how to authorize cell phone and Leave a Voice message?
Page 169