Panel Types
Keypad Options
Hodge Podge
Customer Information Pane Links
SonIP zones
100

Line of newer generation control panels that are modular-based systems which utilize communication via internet (IP)

What is a FLEXIP or INTELLIBASE systems?

100
Push the Test button

How to send a Test Signal on a FlexIP system?

100

The color the keypad will be if it is ARMED

What is RED?
100

The link that opens a search window that allows you to access detailed information on employees within the facility

What is USERS?

100

The top right corner of the SonIP screen where the last arm/disarm time can be found as well as panel type

What is the panel summary?

200

Line of legacy control panels that are modular through the addition of SAMs or LEMs (though no longer manufactured) that run on a traditional phone line

What is an Advantage Plus panel?

200

Push STAR (*) Middle Arrow then Left Arrow

How do you send a test signal on an Adv+ system?

200

The color the keypad will be if the system is set to OCCUPIED mode

What is YELLOW?

200

This link will open a window where a week's worth of events (alarms, audio, logged comment, and commands) can be viewed with each day separated by a different color

What is ACTIVITY?

200

The center right of the SonIP screen where any applicable alarm instructions can be found that is alarm point specific

What is the ACTIONS PANE?

300

The newest control panel, these systems are predominately managed entirely by the customer through an online access portal

What is a CORE/S1000 panel?

300

Push Star and then # (enter)

How do you send a test signal on a 3000 series panel?

300

The color the keypad will be if the system is DISARMED

What is GREEN?

300

The link that shows special account instructions with a specific end date organized by subject lines

What are NOTES?

300

The lower center area of the primary SonIP screen that holds the name, address, and premise # of the account in question as well as their franchise and panel #

What is the Customer Information Pane?

400
Line of legacy control panels that are the oldest systems still in use today (though no longer manufactured) primarily running on traditional phone lines
What is a 3000 series panel?
400

A type of system arming meant to be used while someone is inside working but still wants a measure of protection in place; armed the perimeter of the space but leave the interior detectors offline

What is Occupied Mode?

400

The length of time the keypad will "lock out" if a wrong account code is entered 4 times or a pin code is entered wrong 2 times

What is 2-minutes?

400

This link opens a window that gives special instructions and detailed information about an account to include special police instructions, nightline extensions, and other special policies

What is COMMENTS?

400

The top center area of the primary SonIP screen that holds the details specific to each alarm point received on that particular customer account

What is the ALARM DETAIL PANE?

500

A digital control panel monitored in SonIP that can only be changed by a technician on site or by the customer using a master code

What is an UPLINK panel?

500

A setting that tells the security system to trigger a minor noise/tone whenever a specific door is opened, thus alerting the employees within the location that someone has entered

What is chime mode?

500

A code sequence entered at the keypad that sends an emergency duress alarm to SonIP in the event of a force back situation

What is the Duress Code?

500

The link that opens a pop-up window which lists any points and contacts programmed in that account

What is ALARM POINT/DOORS?

500

The entire left of the primary SonIP screen that holds all alarms that have been received by the operator and are awaiting action

What is the ALARM PANE? (or "Boards")