Power Issues
My power light is not coming on.
verify light is on the power cord box.
verify machine is plugged into a wall outlet
Project is not cutting in the right location and PTC basic shape is not cutting in the right location what is the right TS step
Caibration
what is the first thing to check if machine is not connecting on DS
Machine selection
why is an old mat an issue for cutting ismaterial can movesues.
What are the two types of font sources you can use on Design Space
system and Cricut
Solid red light with no other lights lit indicates what?
what is the TS?
not enough power is making it to the machine.
If in warranty send power cord.
if OOW they can try to buy one off Cricut.com,
Where are the two places you can change an item to a PTC
Under operation type and on Layer panel with flatten
where can you find the bluetooth radio name on the Cricut machines
the bottom on the SN tag
My machine is cutting above the grid lines, What is the issue?
Loading mat
This feature will create a border around your image
What is Offset
Blinking red light error code 53
If this does not help, contact Member Care for further assistance.
when calibrating the machine, you chose the cut line that is __________________
a- in the middle of two of the lines (letters or numbers) that the printer printed.
b- directly on top of the middle of the printed line (number or letter)
C- it does not matter what line you pick.
b- directly on top of the middle of the printed line (number or letter)
what is the Pin for bluetooth.
0000
Material is tearing with cardstock and detailed cut--things to check or things to try..
1- new mat
2- Cardstock for Intricate cut Setting 3
3- New blade and housing
4- change pressure
this feature allows you to merge colors to eliminate several shades of the same color
What is color sync
Power light red and load mat is white. what does this mean?
machine is in Firmware update mode. use update firmware..
what is one of the first things you want to do with PTC trouble shooting.
get out of project and do a basic shape project.
Where do you go to see if a USB is connected? (mac and pc)
Device manager and device tree.
what cutting issues are a machine and a replacement if in warranty. there is no TS to try.
Image only cuts on one side
B clamp does not lift or lower
PTC cut sensor lens is broken off.
what do you need to check if Design Space does not open after installing?
system requiremenets
antivirus or firewall
if a school or work computer
malware
if they are using the correct website.
what issues are machine replacement and no TS avail for Blinking red light
1- carriage slams against the side of the machine
2- Solid red light when machine first powers on
3- Certain numbered errors
known machine cutting issues that cannot be fixed.
machine cuts only one side of the image, not the entire thing
B clamp does not lift or lower
what are the main TS steps for Bluetooth connection?
verify machine selection
get out of project and try basic shape
Pair and unpair the machine
try a 2nd device
for cutting issues you want to create a test project with what shapes and why?
star square and circle. It covers all the cut angles and directions.
What are the 5 access exclusinve features in the design space?
1- Sticker maker
2- Monogram maker
3- Collections
4- Remove back ground
5- Upload to layers