Pub Quiz
Change of supplier
Billing
Random
Kraken
100

 In what country is the Chernobyl nuclear plant located?

Ukraine 

100

So many people are involved in a COS but can you name 3?

MOP/MAM/ New supplier&old supplier/ Data collector

100

What's the name of our SVT?

NextFlex

100

The 2017 movie Dunkirk is set during which war?

WW2

 

100

Where do we send a "blank email" to a customer?

At the top of kraken, send message :)

200

How many colors are used in the South African flag?

6

200

Once we have the MOP assigned, they then send us all of the details for the meter but can you name 4 things related to the MTD.

MSN,type of meter, meter location, SSC
200

What causes a bill to become a final one?

Move out date (COT) or COS
200

 In which of the Harry Potter movies does Professor Dumbledore die?

The Half-Blood Prince

200

We have two ways to add in a reading, can you name ONE?

+reading on the first page or properties and then + 
300

Which is the only continent with land in all four hemispheres?

Africa 

300

Faster switching customers have 3 options during the cooling off period, can you name all THREE?

Return to previous supplier 

Move to another supplier of the choice

Stay with but select a different tariff

 
300
What do we need to bill a customer?
Meter reads, tariffs , MTD
300
How many cats does CONOR have?
4
300

Where can a customer's smart eligibility be checked on kraken, talk me through it? 

Details and bottom left and additional account data

400

Who was the Ancient Greek God of the Sun?

Apollo

400

A switch can be interrupted in THREE ways, name TWO please.

Rejections/Objections/withdrawals or cooling off. 
400

We have lots of labels for readings. (7) Name 4 of them.

Ops, User, Smart, Transfer 

400

What type of dog was Scooby Doo?

Great dane


400

What button do we click to see the customers online account and where can you find it?

Found in user and it's called "Masquerade"

500

 What is the scientific theory that explains the origin of the universe?

The big bang

500
How long is the objection window for a supplier?

The supplier has 1 working day to object once CSS have said we can have the supply.

500
Cast your minds back to estimating, can you name the length of time we will wait to estimate a customer if no reads are provided. 

3 months for a DD

1 month to ROB or variable DD

2 weeks for occupier 

500

What's a standing charge?

A charge for up keep of the meter.

500

What tab would a "negative charge" appear on and what causes a neg charge?

Statements and when the reading above is lower then the one below.