JUMPWORDS
The jump word CFM stands for this.
Customer File Maintenance
Where do you update a customer's email address?
CFM
What does NCO stand for?
National Credit Operations
Where do we send credit application links?
Bectran
Who's favorite holiday is Halloween?
Sher
The jump word used to find a history of payments for an account.
PA
This is the logon you sign into to access MARI
HQ
What Ferguson locations and KOB's does the NCO support?
All of them
Where do we research payments?
Who's favorite place is NYC and travels there several times a month?
Orlando
This jump word is available in multiple places, including MARI, that allows you to search for a master customer by 9 different search fields.
What is a PY?
A credit added to the account manually (ie invoice paid twice)
What are the 4 departments within the NCO?
Admin, Payments, Waivers, Tax
Where do we store information for quick reference?
One Note
Who loves cats so much, they have a tattoo of a cat?
Kaylee
Jumpword for all related companies under one entity.
PARI
What is a DM?
Debit memo added manually to the account (IE credit deducted twice)
Who is the Regional Credit Manager of the NCO?
Kim Kinsella
Where do we process payments?
Billtrust
Who has seen the most ghosts in person and can tell where they have previously been?
Ellen
The jump word ARI stands for this
Accounts Receivable Inquiry
Where can you see if a customer has a past due balance?
ARI
What is the best team in the NCO
The Admin Teams
Name 2 places we can pull invoices copies
Trilogy
Billtrust
Bectran
Who hates avocados but loves guacamole?
Shabre