Show:
IRFs
Credentialing
Personality Types
Phishing Attempts
Recruiting
100

This is an incident that needs to be reported on an IRF.

  • Abuse / Neglect /Patient Care

  • Behavior

  • Safety Concerns (HCAs, Patients/Residents)

  • Substance Abuse

  • Breach in Confidentiality/HIPAA violations

  • Residents/Patients involved in an accident

  • HCA Terminations

  • HCA DNU by the client

  • 4th NCNS

  • Misc. complaints about our HCA from our client (and vice-versa)

  • Workers' comp (major injury)

100

This is the rule for expiration dates on the NURSYS credential.

One year from the date performed or the license expiration date, whichever comes first.

100

These are the four main personality types in DISC.

Dominance

Influence

Steadiness

Conscientiousness

100

This cybersecurity measure involves adding another layer of security to account logins, typically by requiring a second verification in addition to a password.

2FA or MFA

100

This is an example of personalizing your interactions with the candidate.

  • Understand the candidate's communication style and tailor conversations to match that.

  • Know if they prefer phone calls, texts, or emails.

  • Know their kids' names or their partner if they mention that take note. Know their birthday.

  • Show interest in their personal life so they do not feel like just a number. 

200

This is the only reason the deadline for IRFs can be extended.

When the investigation is delayed due to a witness,  client, or HCA.

200

This is the name of the form the nurse needs to complete when they have a multi-state license.

COMPACT

200

Name one person's DISC type (not your own!).

Abigail - CD

Judi & Sara - D

Nakia - DI

Valarie - I

Christy, Elma, Kara, Tom, Adam & Lindsey - S

Bobbie Jean, Trisha & Olivia - SC

Sierra, Ryan, Jane & Rhonda - SI

200

This indicates that a website has a valid SSL certificate and that the connection is authenticated and encrypted.

https://

200

Understanding the candidate's needs is an example of this tip.

Listen to the candidate

300

This is the amount of time you have to complete an IRF.

24-hours

300

These are the two ways to verify a CPR/BLS/ACLS card.

Scan the QR code or visit the website and enter the e-card code.

300

This is the DISC type that the majority of our team have.

Steadiness

300
This is one thing to remember when creating passwords.

- Do not use the same password over and over.

- Use a password manager

300

This is an example of being honest and transparent.

  • Follow through when you say you are going to do something.

  • Manage expectations.

  • Give honest feedback about a client before someone accepts a position if you have that knowledge.

  • Be honest with someone on whether that position they are interested in is really a good fit or not.

  • Have open communication, be someone they know they can come to with issues, etc. 


400

If you are unsure about IRFs...

ASK TRISHA

400

This is the status needed on the NURSYS report.

Unencumbered
400

This is the personality type that can be impatient.

D

400

This is the term for the practice of using psychological manipulation to trick users into making security mistakes or giving away sensitive information.

Social Engineering

400

This is the most important part of recruiting.

Constant communication and responsiveness

500

This is one reason why incident reports are needed.

  1. ncident reports are a Joint Commission requirement for accreditation.

  2. If we do not report incidents, there is the possibility of huge fines to ATC New-York that would be passed down to HRBV. 

  3. Incident reports improve our quality standards.

  4. Incident reports help us respond quickly to issues, resolve conflicts, and take preventive measures to reduce risk.

  5. We are obligated and responsible to keep clients, residents, ATC New-York, and our HCAs safe and healthy.

  6. Because it is ‘the right thing’ to do (HRBV = High Road Better View).

500

This is the amount of time a nurse must obtain a single state license in their new home state after they've moved.

60 days

500

This is the personality type that dissects issues intellectually.

CD

500

Named after a wooden horse from Greek mythology, this type of malware disguises itself as legitimate software to gain access to a system.

Trojan Horse

500

This is an example of providing value to the candidate.

  • Know the industry

  • Know as much as you can about the position you are speaking with the candidate about.

  • Be a resource 

  • Help with resumes, updating, creating, etc.

  • Know the market, know your competitors.