LANDING PAGES
The go-to page for all things regarding changes for or to a modular.
What is "Submitting a Space Excellence Tool (SET) Ticket", or KB 25954?
TPA
What is "Temporary Price Adjustment"?
KB "Store Support Acronyms", KB 33307
You can see if a store is on a specific Action Alley trait here.
What is "Traits and Surveys", https://traits-prod.wal-mart.com/traits/ui/?
Subject line format, beginning.
What is 4-digit store number, space, half pipe, space, Dxx (indicating Department number)?
Proper way to submit feedback in KB.
What is email our TL with the KB in the Subject Line?
(Not located in a KB.)
Supply Chain
What is "Supply Chain Procedures", or KB 30207?
CVP
What is "Customer Value Program"?
KB "Store Support Acronyms", KB 33307
Features are based on the space reflected in each store's layout. This is uploaded to...?
FSS
(Under "Store Features" in KB 32852)
TRUE, there should be nothing after the original ticket number.
The RA template can be found here (there are 2 places).
What are
Oracle > Standard Text
KB > Guidelines for Walmart Distribution Center (WMDC) Return Request?
Trait Request to Control Volume
What is "Trait Request to Control Volume", or KB 32852?
3P
What is Third Party (Marketplace)?
KB "Store Support Acronyms", KB 33307
True / False:
There is no longer a centralized process to include or exclude stores from HO features.
True
(Under "Store Features", KB 32852)
True / False: Department name, Category name and description of item all need to be in the subject line.
False. Think about the issue - is it about an item or a few items? The category? Or the department? Label accordingly.
How to properly reassign a ticket to the same person.
What is clear the assigned name, re-enter the userid in the assigned field and press enter?
What is "Store Support Ticket Documentation", or KB 17068?
ASN
What is "Automated Shipping Notification"?
KB "Store Support Acronyms", KB 33307
True / False:
HO can exclude project stores from features.
FALSE
(Under "Project Stores", KB 32852)
True / False: You should include the SET ticket # in the subject line if available.
True. Per Word Document from Arianna's huddle.
Order item number.
What is the item number we use to research replenishment concerns in the fresh areas?
(Per Karla's Produce and Production Items Huddle)
Where phone numbers for other areas of the company are found.
What is "Helpful Hotlines", or KB 26455
DC
What is "Distribution Center"?
KB "Store Support Acronyms", KB 33307
True / False: Stores might be on a no-promo trait at times for the entire store.
FALSE
(Under "Stores On No Promo Traits", KB 32852)
True / False: This is correct for a Supply Chain call:
5260 | SC Peak Time Schedule
False: SC can mean many things, so we need to type Supply Chain, instead of SC.
Plant a garden, then can the produce from it.
What is Carissa's Spring goal?