Show:
BILLING
CHARGES
ACRONYMS
NEW SERVICE ORDERS
HODGE PODGE
100
AMOUNT CHARGED FOR MINIMUM USAGE ON ELECTRIC
What is $20/PER BILLING CYCLE OR $10 PER MONTH
100
SOD RECONNECTION FEE
What is $70.00
100
ECA
What is ELECTRIC COST ADJUSTMENT
100
CUSTOMER DOES NOT HAVE WORK ORDER # IN WMIS
What is REFERRAL TO NB & CS
100
WHERE CAN YOU FIND WATER ALLOTMENT?
What is WATER BILL SEGMENT - SQ DETAILS
200
FEE CHARGED TO PROVIDE RELIABLE SERVICE
What is RCA
200
2ND METER DEPOSIT CHARGE
What is $95.00
200
HCF
What is HUNDRED CUBIC FEET, MEASUREMENT OF WATER
200
3 TYPES OF NEW SERVICE
What is UNDERGROUND, OVERHEAD, STATION DESIGN
200
WHERE CAN YOU FIND AMOUNT CUSTOMER NEEDS TO PAY TO HAVE SERVICES RECONNECTED AFTER SOD
What is COLLECTION PROCESS, MAIN TAB
300
LIFELINE AND LOW INCOME CUSTOMER DO NOT PAY THESE 2 FEES
What ARE ESA & RCA
300
BANK RETURNED ITEM FEE
What is $25.00
300
100 WATT LIGHTBULB BURNING FOR 10 HOURS
What is A kWh
300
PROCEDURES IF PREMISE (Y) SP (Y) METER CONFIG (N) WMIS (Y)
What is NEW PERMANENT SERVICE ORDER
300
HOW MANY MONTHS CAN YOU MAKE A PAYMENT ARRANGEMENT FOR IF THE CUSTOMERS BILL WAS DELAYED FOR 16 MONTHS?
What is 8 BI-MONTHLY PAYMENTS
400
WATER BILL 1ST TIER IS BASE ON THESE
What ARE LOT SIZE, TEMPERATURE ZONE & HOUSEHOLD SIZE
400
BULKY ITEM FEE
What is BIF
400
PENDING, COMPLETED, CANCELLED, & HELD
What is LIFECYCLE OF NEW ORDER
400
MAIN TAB, ADDRESS/PHONE, PENDING SA & PENDING FIELD ACTIVITY ARE PART OF THIS
What is START STOP PAGE.
500
Where can you locate the current electric and water rate factors
What is CIS BULLETINS
500
ELECTRIC $35.42 WATER $20
What are the electric and water discount amounts for lifeline customers billed for an electric and water service
500
RSU
What is REVENUE SECURITY UNIT
500
The up and down fees for temporary underground electric service are
What is $170.00
500
FORMULA FOR LOW INCOME/LIFELINE PAY PLAN
What is 20% WITHIN 7 DAYS AND 6 EQUAL PAYMENTS.