Systems
This is a general landing page to access applications
My Apps or go/myapps
often referred to as hospital insurance. It helps cover inpatient care in hospitals, skilled nursing facilities, hospice care, and some home health care services.
Medicare Part A
This system is used to order and view ID cards
ID Card Center
is a request for payment that a healthcare provider, facility, pharmacy, or member submits to a health insurance plan after healthcare services or items are provided.
Medical Claim
To fulfill our purpose, take bold action to impact the lives of people and transform the healthcare industry.
Committed
This system we use to locate claim payment details such as check number
Associate Remittance Inquiry
known as medical insurance. It helps cover outpatient care, doctor visits, preventive services, and some home health care. This includes medically necessary services and preventive services like vaccinations and screenings
Medicare Part B
This system is used to find In Network providers
Find Care
is a request for payment submitted to a health plan or pharmacy benefit manager after a prescription drug is dispensed to a member.
Pharmacy Claim
What system do you use to input your time sheet
Workday or go/workday
This system is used to locate Medical Authorizations
CGX
part of Medicare that helps cover the cost of prescription drugs. It is offered through private insurance companies approved by Medicare.
Part D
This system is used to research paper applications
SPIDAR
our distinct approach to work — a shared set of principles and behaviors that guide how we show up every day. It turns our values into action, creating a consistent way of working across the enterprise.
Humana Way
a communication skill where a person gives full attention to the speaker, seeks to understand the message, and responds in a way that shows understanding and engagement.
It involves listening not only to the words being said, but also to the speaker’s tone, emotions, and intent.
This system is used to research drug pricing
Rx Connect Pro
an alternative way for people with Medicare to receive their Medicare benefits through a private insurance company approved by Medicare. Must cover all medically necessary services that Original Medicare covers, but they may use different rules, provider networks, referrals, or prior authorization requirements. Many plans also include additional benefits, such as prescription drug coverage, dental, vision, hearing, fitness, or wellness benefits.
Medicare Part C, also called Medicare Advantage,
This system is used to view claim images
Humana Image View Station or go/hivs
Create an environment where people feel valued, respected and are treated with kindness.
Caring
a healthcare company focused on helping people achieve better health through health insurance, care delivery, pharmacy services, and related healthcare solutions.
Humana
This system is used to look up plan premium payments
Ebilling
It is an extra amount that some people pay in addition to their standard Medicare premium if their income is above certain limits. Can apply to:
IRMAA - Income Related Monthly Adjustment Amount
This system is used to verify provider network status for providers who may be non-print
Provider At A Glance or go/paag
Work and learn together creating the best solutions for the people we serve.
Curious
is the ability to understand, recognize, and appropriately respond to another person’s feelings, experiences, or point of view. This means listening carefully, acknowledging the person’s concern, and showing that their situation matters.
Empathy