With this, you can record five shows at the same time and discover recommended new shows
Genie
100
When purchasing qualifying AT&T Internet services online, customers are able to receive this
$100 AT&T Visa Rewards Card
100
"Do you plan to continue using your mobile devices to check your design work?" is an example of this
Discovery question
100
This initiative allows customers to save money monthly by adding lines to their account
Multi-Line Discount
100
This provides wireless network, coverage, sales, and payment location information
GEOLink
200
NFL Sunday Ticket is not available in these two packages
Select and Entertainment packages
200
This plan, starting at a price of $80/mo., includes unlimited data allowance at no additional charge
Internet 1000
200
If a customer has misplaced their device, it can be added to this only if it has been stolen
Blocklist
200
Starting at $9.99/mo., this feature enables customers access to track the location of family members
AT&T Family Map
200
This online customer tool allows for the comparison of AT&T Next and AT&T Next Every Year device options
AT&T Next Calculator
300
For an additional $8/month, customers can add these two programs on their DTVNow subscription
Showtime and Starz
300
This program provides a low-cost option of home Internet access low-income households in 21 states
AT&T Access program
300
This is created when a customer calls in with an issue for which the resolution is not on myCSP
Urgent Case
300
This international package gives unlimited calling to Mexico and Canada and unlimited calling landline numbers in 70 countries and to wireless numbers in 36 of those countries
AT&T World Connect Advantage
300
This tool, available on att.com, can be used to determine the best plan for new customers
Mobile Share Planner
400
Allows AT&T customers to experience a true single bill and ordering process for U-Verse, DIRECTV, and/or wireless service
Unified Billing
400
As opposed to DIRECTV, a condo or apartment renter may get this without consulting their landlord
AT&T Fiber
400
When using Snapshot, representatives should always first do this
Recognize the customer's tenure
400
At $50/mo./line for 4 lines, this plan lets customers stream HD video at fast data speeds
AT&T Unlimited Plus
400
This tool, available on att.com, estimates monthly data usage on individual devices
Data Calculator
500
Customers can immediately take advantage of DIRECTV as soon as they sign up with this
Walk Out Watching
500
Unlike AT&T Fiber, this uses telephone lines to send high-speed Internet to home computers
DSL Internet
500
L.A.C.E.S stands for these
Listen, Acknowledge, Clarify, Explain, Solve
500
A customer can use their data worry-free overage charges and get Rollover Data with this plan
Mobile Share Flex Plan
500
This tool compares existing customer's historical usage and plan details to a Mobile Share plan