CET
PST
Salesforce
HTG
General Knowledge
100

It is the brief and exact use of words in speech and writing.

Brevity

100

The number of Savers Account Chase UK customer can create

20

100

The two main screens of Salesforce are Customer Record and.

Home Screen

100

The reference used when you need to raise a Care Flag and create a Care Flag case

Care Flag HTG

100

The nearest planet to the sun is...

Mercury

200

Chase UK was established...

September 2021

200

Dispute on transaction amounting to £ 125.00 which was initiated 23 June 2022 should be...

Transferred to New Transactions Dispute Queue

200

Part of Salesforce where you can change your work status.

Omni-Channel

200

Provides list of charities and organizations which can offer advice, support, and help, if one of our customers or colleagues are facing difficult circumstances. 

Signposting - KG

200

In Mathematics, the Pythagorean Theorem is a fundamental relation in Euclidean geometry between the 3 sides of a right triangle. To whom did the term Pythagorean Theorem named after?

Pythagoras

300

It is used to specify the use of a particular noun and/or its application

Article

300

This is created if the customer's concern is a valid missing cashback

BIM

300

This is where you can check who the owner of a special case is.

Case History

300

This HTG helps Everyday Banking (EDB) Specialist to handle customer request to change payment limit from default to higher limit (below £200k).

Amend Payment Limit HTG

300

Last words of Rizal before his death

Consummatum Est

400

The writer's attitude toward the message and the subject of the message

Tone

400

A tool used to identify whether a particular transaction is eligible for cashback

Cashback Calculator

400

Part of the things that need to be edited during a chat interaction are Chat Reason and Chat Sub-Reason, collectively known as...

Disposition Codes

400

This serves as a guide on reference on how we can validate customers who will claim that they're having financial difficulty.

Financial Difficulty KG (All Lines of Business)

400

ABS-CBN stands for...

Alto Broadcasting System - Chronicle Broadcasting Network