TRANSACTION AUTHORITY
JOINT OWNERS
HV & SECURITY
SCRIPTS & RULES
POLICY TYPES
100

*** SPECIAL 500 ADDITIONAL Points****

This role is NOT allowed to add or change EFT on most policies unless it is their own in special cases

Who is an Authorized Third Party (ATP) / AOR only adding from a previous NYL TPD policy?

100

This is required before ANY contract changes can be made on a joint policy

What is agreement from both owners?

100

This color PinDrop always requires full High Verification for all parties

What is red or yellow PinDrop?

100

This script must be read verbatim when setting up or changing EFT

What is the NACHA script?

100

This policy type allows owners and POA to perform most OTP transactions

What are Individual Owned Policies?

200

This group is allowed to add or change EFT and requires a NACHA script to be read verbatim

Who are Owners or POA?

200

Joint owners calling individually have this level of access unless updating their own info

What is inquiry-only access?

200

When MFA equals this value, shortened security steps can be used

What is MFA = 1?

200

*** Special DOUBLE POINTS****

This script must be read when other that 0 or standard Fed T/W is requested if the form is not on file

What is the W4R script?

200

This policy requires trustees to act and limits most direct changes

What are Trust Owned Policies?

300

These policies require ALL financial transactions to be submitted in writing, with a Merrill Lynch exception

What are Custodian Owned Policies?

300

This is required when adding or changing a beneficiary on a joint policy

What is both owners being on the line together?

300

Even when MFA equals 1, this must still be verified if present

What is the policy password?

300

This type of disclosure must be read depending on the product involved

What are product-specific disclosures?

300

This policy type allows only primary owner (or POA) to make tax withholding changes

What are Joint Owned Policies?

400

This type of transaction always requires transaction authorization and reading of W4R and NACHA scripts

What is a Partial Withdrawal/PPW, Surrenders by EFT and updating Federal T/W?

400

This verification is NOT required when both owners are on the line and the phone is validated under both profiles with a green PinDrop

What is High Verification (HV)?

400

***SPECIAL DOUBLE THE POINTS ****

This situation requires full verification even if MFA equals 1

What is MFA = 1 with RED PinDrop?

400

This change cannot be completed over the phone and requires written submission

What is an advisor change?

400

*** SPECIAL DOUBLE POINTS***

This policy type requires authorized signors and what ppwk is required.

What are Corporate Owned Policies, Corporate Resolution?

500

This role can perform certain financial transactions only if they have transaction authority granted

Who is an ATP with transaction authority?

500

***SPECIAL DOUBLE POINTS***

If the phone number is not listed for either owner, this must be completed by both parties

What is High Verification (HV) for both owners?

500

These restrictions prevent withdrawals if address or EFT was updated within this timeframe

What is 30 days?

500

These annuity changes are NOT allowed over the phone for payees

What are payee changes on income annuities?

500

This policy type limits almost all changes and often requires annuitant-specific updates only

What are Factoring Company Policies?