ACCOUNT TYPES
ESCALATION PROCESS
INTEGRITY
DISCOUNT PLANS
MASHUP
100

THIS ACCOUNT ALLOWS YOU TO ENROLL IN THE EZ-PASS PROGRAM AND RECIEVE A 25% DISCOUNT OFF THE 2 AXLE CASH RATE

WHAT IS A PRIVATE ACCOUNT?

100

A CUSTOMER HAS 30 DAYS TO PAY BEFORE A CITATION IS ISSUED

WHAT IS A NOTICE OF TOLL DUE

100

SEARCH FOR AN EXISTING ACCOUNT IN INTEGRITY WITH THE DL#, LP# OR INVOICE# HERE

WHAT IS ADVANCED SEARCH?

100
THE ABBREVIATION FOR THIS DISCOUNT PLAN IS MDTACMT

WHAT IS THE COMMUTER DISCOUNT PLAN?

100

ON THIS DATE CIVIL PENALTIES WERE REDUCED FROM $50 TO $25

WHAT IS JULY 1ST 2020

200

THIS ACCOUNT IS PREPAID AND MAY HAVE UP TO 150,000 VEHICLES AND 250,000 TRANSPONDERS

WHAT IS A BUSINESS ACCOUNT?

200

CUSTOMER HAS 30 DAYS TO PAY OR CONTEST AT THIS STEP OF THE PROCESS

WHAT IS A CITATION?

200

THIS AREA IS GREYED OUT AT THE TOP OF ALL ACCOUNTS

WHAT IS THE DASHBOARD?

200

THIS PLAN IS $2.10 PER TRIP

WHAT IS THE NICE BRIDGE DISCOUNT PLAN?

200

WHEN A CUSTOMER IS CHARGED TOO MANY AXLES

WHAT IS A VTOL/CLASS MISMATCH?

300

THIS ACCOUNT IS $20 ANNUALLY

WHAT IS A HATEM A ACCOUNT?

300

CUSTOMERS HAVE 15 DAYS TO PAY WHEN THE NOTD REACHES THIS POINT

WHAT IS A MVA NON-RENEWAL WARNING

300

IN THIS TAB IN INTEGRITY YOU CAN FIND A SUMMERY OF THE ADDRESS AND CONTACT INFORMATION. THIS TAB ALSO INDICATES HOW MANY VEHICLES AND TRANSPONDERS ARE ON THE ACCOUNT

WHAT IS OVERVIEW TAB?

300

THESE PLANS HAVE 45 DAY CYCLES

WHAT IS THE COMMUTER PLAN, BAY BRIDGE DISCOUNT PLAN AND THE NICE BRIDGE DISCOUNT PLAN?

300

TRANSPONDER NOT READ/ LICENSE PLATE WAS READ

WHAT IS AN ITOL?

400

MDTA DETERMINES ELIGIBILITY FOR FREE PASSAGE ON MDTA ROADWAYS AND ANY RESTRICTIONS TO BE ENFORCED FOR THESE ACCOUNTS

WHAT IS A NON-REVENUE ACCOUNT?

400

A CUSTOMER WILL RECIEVE THIS 15 DAYS AFTER RECEIVING THE MVA NON-RENEWAL WARNING 

WHAT IS A CCU WARNING?

400

IN THIS TAB YOU CAN MAKE ADDITIONS/EDITS TO THE CUSTOMERS PHNOE NUMBER, EMAIL AND ADD ADDITIONAL USERS ON THE ACCOUNT.

WHAT IS THE CONTACT TAB?

400

THERE ARE _ DISCOUNT PLANS AVAILABLE

WHAT IS 7?

BALTIMORE REGIONAL DISCOUNT PLAN

BAY BRIDGE

BAY BRIDGE SHOPPERS

NICE BRIDGE

CHOICE B

POST USAGE

SUPPLEMENTAL REBATE

400

ACCEPTABLE FORMS OF VERIFICATION

WHAT IS...

FULL PRIMARY ADDRESS

ACCOUNT NUMBER

PHONE NUMBER

TRANSPONDER NUMBER

DRIVERS LICENSE NUMBER

500

THESE ACCOUNT TYPE IS NOT INCLUDED IN IAG


WHAT IS...

 PAY BY PLATE?

NON-REVENUE ACCOUNT?

HATEM A ACCOUNT?


500

DURING THE __ DAYS A CUSTOMER HAS TO PAY AN MVA WARNING NOTICE ,NEW TRANSACTIONS MAY BECOME ELIGABLE FOR MVA FLAGGING.

WHAT IS 15 DAYS?

500

IN THIS TAB YOU CAN CREATE AN APPEAL, REQUEST A COURT HEARING AND TRANSFER A TOLL.

WHAT IS THE UNPAID TAB?

500

THE ABBRIVIATIONS FOR ALL DISCOUNT PLANS

WHAT IS MDTACMT, MDTAWPL, MDATBBS, MDTAHWN, MDTATJH

500

IF CUSTOMER PAYS TOLLS PRIOR TO RECIEVING AN NOTD THEY WILL 

WHAT IS RECIEVE A 15% TOLL RATE DISCOUNT UP TO $5?