Highlights from Q1
This program officially kicked off in January 2026 and reveled this as its new program name.
What is Customer Core?
SIM deployments are taking place within these two business areas.
What is Distribution and Gas?
Xcel Energy is powering a new data center in Minneapolis for this large company.
What is Google?
This design choice strengthens transformation momentum at the frontline.
A. Centralizing all decisions at headquarters
B. Empowering frontline leaders to act and provide feedback
C. Increasing formal training requirements
D. Extending approval processes
What is empowering frontline leaders to act and provide feedback?
This successful AOM upgrade took place in PSCo in February 2026.
What is the upgrade from ADMS 3.7 to 3.9?
The S/Forward team will transition into this phase in April 2026.
What is testing?
Xcel Energy is focused on these three strategic priorities.
What are Customer, People and Performance?
This flawed belief can stall or reverse progress in transformation efforts.
A. Urging constructive dissent
B. Believing “we all know what the problem is”
C. Assuming passive agreement equals alignment
D. Empowering teams to raise issues
What is assuming passive agreement equals alignment?
Cell towers were complete in these two locations.
What is Elm Creek and Comanche?
The Customer Core program will continue to connect the Customer North Star vision with technology during this phase.
What is blueprinting?
These core values capture the behavior and culture Xcel Energy's prioritizes and measures against.
What are connected, committed, trustworthy and safe?
This driver has proven to generate greater lift in transformation success.
A. More milestones
B. More dashboards
C. Structured stakeholder management
D. Larger budgets
What is structured stakeholder management?
The S/Forward team completed data mapping through a test-sized or incremental data refresh approach referred to as _____.
What are mini data loads?
Outage Management System will begin incremental _______ testing.
What is build?
Xcel Energy has embraced these four plays as part of the One Xcel Energy Way operating system.
What are visual management, operating reviews, problem solving and standard work?
Clearly explaining to employees why their role matters increases change favorability by___?
A. 10%
B. 28%
C. 43%
D. 54%
What is 54%?