Any person, group or organization who can be positively or negatively impacted by, or cause an impact on, the actions of a company, government or organization.
Who is a Project Stakeholder?
100
The corporate process modeling tool that enables us to discover, design, automate and manage our business processes.
What is Blueworks Live?
200
These documents are used regularly by the Customer Advisory Services staff when qualifying a Tradesman in person.
What are Quick Reference Guides?
200
The development of improved processes, technology changes, etc. once the project has been made operational.
What is continuous improvement?
300
This type of testing was conducted to address user expectations by testing against criteria that included logic, effort and complexity.
What is Usability testing?
300
These professionals were hired this year to assist with documenting and redesigning DBA's business processes.
Who are Business Change & Process Specialists?
400
This position gathers and interprets web analytics data which measures a visitor's journey once they have landed on the website.
Who is the Web Research Analyst?
400
This model was recently approved by the MAC for maintaining, improving and executing process(es).
What is the Process Operating Team?
500
This document is intended to outline a clear, cohesive strategy for measuring eServices performance against business objectives.
What is the eServices Measurement Strategy?
500
This person has the accountability to manage the entire process improvement cycle to ensure performance effectiveness.