Driver
What is the minimum age to be listed on the ACH insurance policy for transporting clients?
21 years old
Who performs monthly inspections on ACH vehicles?
ACH Facilities
What type of car seat should be used for a 6-week-old infant weighing 9 lbs?
Rear-facing car seat.
Where should clients never be seated during transport, and why?
In the front passenger seat — it lacks child locks, gives access to vehicle controls, and poses a safety risk.
What is defensive driving?
Driving to prevent accidents despite conditions or actions of others.
How long and often must ACH staff complete transportation safety training?
2 hours every year
What are two required supplies inside the vehicle during transport?
First aid kit and fire extinguisher (also flashlight)
What type of restraint is appropriate for a 15-year-old who is 5’7” and weighs 85 lbs?
Adult seat belt.
How many clients can be transported at one time?
One client per seat — each must have a designated seat and restraint.
What are the two ways ACH tracks your driving behavior?
Cameras and SafetyFirst decals (call-ins)
What must drivers carry with them while transporting clients?
ACH name badge and valid driver’s license.
What should a driver do if they notice damage before a trip?
Notify ACH Facilities immediately
What type of seat should be used for a 6-year-old who is 3’11” and weighs 45 lbs?
Forward-facing car seat.
Name two coping strategies that can help deescalate a child during transport.
Listening and validating their feelings.
What is the leading cause of non-crash vehicle-related deaths in children?
Heatstroke
What driving violation is considered a serious issue by ACH?
Driving 15+ miles over the speed limit.
What should drivers check for (and remove from) inside the vehicle before transport?
Weapons, sharp objects, or anything that could be used as a weapon.
What is the proper placement of the harness retainer clip on a car seat?
At armpit level without slack.
What are two playful techniques that can help calm a child during a tense ride?
Playing their favorite music and car games like “I see with my little eye…”
What should you do immediately after a vehicle accident?
Call 911 if needed and notify your supervisor.
What is the relationship between ACH and your MVR?
ACH checks your Motor Vehicle Report every year to ensure you meet safety and legal standards.
What could happen if a driver fails to report vehicle damage before use?
They may be held liable for the damage.
What is the best practice for choosing a car seat?
Match the seat to the child’s age, weight, and height using NHTSA guidelines.
What behavior management techniques should be used to deescalate a child in a vehicle?
Ukeru and MAB techniques — non-intrusive, trauma-informed strategies.
What is the 3-second rule in defensive driving?
A method to maintain safe following distance behind another vehicle.