HR
Controlling
Teams
100

Which HR process focuses on attracting a pool of qualified applicants for a job opening?

Recruitment

100

What type of plan outlines actions a group will take if circumstances change unexpectedly?

Contingency plan

100

This stage of team development is characterized by unclear roles and polite interactions.

Forming

200

What short-term onboarding activity introduces new employees to their job duties, coworkers, and company policies?

Orientation

200

This type of control takes place after work is completed and focuses on evaluating final results.

feedback control

200

This type of conflict involves disagreements over goals, resources, or procedures rather than personal feelings.

Substantive conflict

300

An employee is dismissed shortly after reporting unethical behavior by management. Which HR concept is being violated?

Wrongful dismissal due to whistleblowing

300

This planning tool compares an organization’s performance with best practices inside or outside the organization

Benchmarking

300

This conflict management style seeks a win-win solution by addressing both parties’ concerns.

Collaboration management style

400

This performance appraisal method uses specific behavioral examples to describe different levels of performance rather than vague traits.

Behaviourally Anchored Rating Scale (BARS)

400

A manager adjusts production standards during manufacturing to reduce waste and correct errors in real time. Identify the control method and explain why it is more effective than feedback control in this case.

Concurrent control, because it prevents defects during the process instead of reacting after losses have already occured

400

A team experiences high tension but becomes more innovative and productive as a result. Identify the type of conflict and explain why it benefits team performance.

Functional conflict, because some disagreement helps create creativity, problem-solving, and better decision-making

500

A company relies heavily on contract specialists, a small core of full-time employees, and part-time staff for flexibility. What is this organizational structure?

Shamrock Organization

500

A company prepares multiple long-term plans based on best-case, worst-case, and most-likely future economic conditions. Identify this planning technique.

Scenario planning

500

A leader forms strong relationships with only a few team members, granting them more trust and responsibility. Identify the leadership theory involved

Leader-Member Exchange (LMX) Theory